- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
Position Summary The Information Technology Systems Integration Analyst -Epic, is responsible for providing, tactical, and operational support for the implementation of Enterprise Epic systems. Reporting to the Systems Integration Program Manager - Epic, the Analyst is responsible for planning, executing, and supporting complex system integration projects related to practice management/revenue cycle, clinical information systems, biomedical devices, material management systems, and provider credentialing systems. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of clinicians, project managers, analysts, and developers with module specific domain expertise. This position works closely with clinical and business users and assists a multi-disciplinary and multi-organizational team in the design, implementation, optimization, change management, and issue resolution related to the enterprise system. This position requires broad exposure to systems such as the Epic platform, along with clinical workflow and business processes. As an Analyst for the Enterprise Epic initiative, this individual will collaborate with appropriate technical and operational leaders and stakeholders from affiliated institutions as well as all EpicTogether teams.
Responsibilities - Supports the relevant departmental systems applications, its environment, and its operational interfaces. Performs problem analysis and troubleshooting and maintain appropriate documentation.
- Researches, plans, and designs interfaces between a wide variety of systems to support clinical and business needs of the Hospital and Physician Organizations. Develops, tests, documents, and implements changes and enhancements to existing interfaces, support scripts, or other changes to the interface engine environment.
- Provides business related and technical design guidance to other IS staff in the development and support of other IS systems. Provide technical assistance to other staff members. If Clinical oversees the technical design implementation, analysis, and modifications of new/existing, programs and systems to support the clinical, corporate and technical operations across all facilities.
- Creates, updates, and maintains Project Plans and Project Scope documents for all assigned projects.
- Provides programming and/or analytical support for the relevant departmental system, subsystems, and related software products, in support of clinical and operational clients. Create, update, and maintain project plans, provide design and installation/support documentation. As needed, create or modify change management procedures as per departmental standards.
- Monitors system performance and response times. Recommends performance improvements and provide reports to users and management as required.
- Designs, configures, and installs new programs, modifications or enhancements to existing systems. Analyzes modifications or enhancements to determine impact on existing production systems.
- Develops test plans, test data and testing schedules. Conducts unit and system tests to verify results of software solutions. Participates in functional and integrated testing of all software upgrades, enhancements, service packs and hotfixes as assigned.
- Performs analysis of business and user needs, documenting requirements, and revising existing system logic as necessary. Trains end users in use of equipment and software.
- Responsible for IS change control standards and procedures including successful release and communication of go lives.
- Works in multiple phases of systems and applications analysis and considers the business implications of the application of technology to the current business environment.
- Represents the department team in user meetings and perform project management duties as needed. Work with other departments to understand their needs.
- Coordinates application development and migration with developers from multiple teams.
- Provide support during non-working hours to ensure the operation of production systems in a 24 x 7 environment.
- Performs other job-related duties as assigned.
Minimum Qualifications - Bachelor's degree or equivalent experience
- Epic Module Certification (Obtained within 2 months of hire and renewed annually)
- 4 or more years of previous work-related experience
- Ability to work within a large team setting and a highly matrixed environment
- Excellent analytical, problem solving, customer service, and written/verbal communications skills.
Preferred Qualifications - Degree or major in Computer Science
- Masters
- ITIL
- PMP
- NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional)
- Knowledge in Operating Systems and Databases: Microsoft Windows, UNIX, Oracle, SQL
- Knowledge of Programming Languages where applicable: Java, HTML, Visual Basic, C, C++, Perl
- Familiarity with HL-7, Microsoft Office, Microsoft Project, Visio, ITSM
- Familiarity with either clinical or financial systems
Other Requirements - Ability to work in surroundings with degree of dust, noise, odors, etc. without undue discomfort.
- Ability to read, write and interpret documents.
- Ability to sit for long periods at desk to perform job functions.
- Ability to communicate effectively with clients and co-workers.
- May be required to operate and clean equipment.
- Normal routine involves no exposure to blood, body fluid or tissue. Incumbents are not called upon to perform or assist in emergency care or first aid.
Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents. |
