The Instructional Technologist will report to Director of Online and Professional Education and will play an integral role in the William James College online learning team serving Educational Technology (ET) and Continuing Education (CE) activities.
Provide instructional technology support and training to online faculty/students, and persons inquiring about and/or registered for Continuing Education programs while maintaining a high level of customer service
Manage online student enrollment in our learning management systemand registrations for Continuing Education in our CE registration system (Cvent)
Contribute to the creation, organization and use of our document library and training materials
Manage quality assurance of online offerings (both course design and functionality)
Document and analyze the operations, effectiveness and feedback of Educational Technology and Continuing Education online programs
Understand and maintain accreditation and authorization materials for ET and CE online programs
Assist Director in management of work study students
Provide instructional technology support and training to non-online faculty that are hoping to use educational technology to enhance their teaching
Handle support tickets regarding ET and CE educational and registration technology
Be an administrator to all ET and CE educational technology and apply experience and training to maintaining the operation of assigned systems.
Assist in the implementation and transition to new ET and CE vendors
Work with subject matter experts to design functional and effective online ET and CE courses
Manage instructional design projects to ensure that they meet deadlines and target completion dates
Edit videos for ET and CE courses as assigned
Create and update events for continuing education courses in Cvent
Ensure that the evaluation and certificate process for CE courses runs smoothly in Cvent
Keep up to date with emerging technologies
Research and evaluate new ET and CE educational technology tools that might be useful for WJC
Other duties as instructed or assigned
Interested candidates should submit a cover letter and resume to Michelle Costa, Human Resources Coordinator at [email protected].
Inclusive Excellence at William James College
William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society
Bachelor’s degree required
2+ years of experience in Educational/Instructional Technology, Instructional Design, or related field, preferred
High level of professionalism, energy, and enthusiasm
Passion about online education and how it impacts the future of higher education
Ability to prioritize multiple tasks in a fast-paced environment
Strong organizational skills and attention to detail
Ability to complete projects with minimal supervision
Ability to work independently and on a team
Ability to work well under time pressure and meet deadlines
Ability to adapt to changing priorities
Strong computer skills, specifically in Microsoft Word, PowerPoint, Excel, Outlook, web-based collaboration tools (Google drive)
Experience with Learning Management Systems (Moodle, Blackboard, Canvas) preferred
Experience with Cvent continuing education system preferred
Some familiarity with project management methods preferred
About William James College
From our new campus in Greater Boston, William James College educates students for careers that meet the growing demand for access to quality, culturally competent psychological services for individuals, families, communities & organizations both locally & around the globe. We offer graduate programs attentive to the needs of vulnerable populations including children of adversity and the needs of specific populations such as Latinos and veterans, as well as organizations and leaders on the forefront of creating social change.
William James College is committed to building a diverse faculty and staff dedicated to teaching, working and bringing psychological knowledge to the multi-cultural world community. We strongly encourage applications from persons with diverse backgrounds and experiences.