The Manager, Epic Database Administration and Development is responsible for the overall success of data delivery and availability within the Epic environment. The Manager has strong communication skills, experience with project management, provides direction and leadership to staff, and ensures data management projects align with system goals. Key responsibilities are: database maintenance and upgrade; design and development of new databases; database performance monitoring and tuning; database backup and recovery; database security and access; query performance tuning and optimization; ETL; and maintain and support analytics applications and tools along with the Reporting Team. The Manager will collaborate with business and senior IT leadership to identify and establish data requirements. The Manager will support, promote and drive implementation of best practices in the areas of database administration and development. The Manager demonstrates strong leadership skills. The Manager will work with the Director to lead and promote efforts within the department to help standardize work processes and understand departmental capacity, and promote innovation in all aspects of the team’s work. The Manager will also ensure that all database systems enhance and safeguard proprietary patient, family, and employee confidentiality, data integrity, security, and availability to appropriate staff.
Bachelor’s degree required.
Minimum of 8 years of experience in information technology required.
Minimum of 3 years in a management, supervisory or lead position required.
Minimum of 2 years of experience in a Health Care environment preferred.
Experience overseeing the design, development, and implementation of database solutions, systems, or products.
Data warehouse, data interfaces, and business intelligence solutions and architecture experience.
Experience with database administration, optimization, performance tuning, and capacity planning.
Experience with current Microsoft SQL Server platforms.
Familiarity and practical application of the Microsoft Technology Stack.
Experience programming in SAS, R, SQL, or equivalent programming languages.
Experience with data warehouse and business intelligence lifecycles.
Knowledge of big data.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification and methodology development.
The ability to create systematic and consistent requirements specifications in both a technical and user-friendly language.
Familiarity and practical application of advanced principles of ITIL/ITSM.
Demonstrated progressive experience in the management of a technical support team.
Ability to apply statistical and other research methods into systems issues and products as required.
Able to exercise independent judgment and take action.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent understanding of the organizations goals and objectives.
Excellent listening, interpersonal, written and oral communication skills.
Logical and efficient, with keen attention to detail. Highly self-motivated and directed.
Ability to effectively prioritize and execute tasks while under pressure.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Licensure, Registration, and/or Certification
Epic certification (Cogito Caboodle or Clarity) is required within six (6) months from employment including 1 test retake.
Microsoft SQL Server certification is a plus.
Internal Number: 50898-43377
About Cook Children's Health Care System
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 60 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's ...life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.