Lead Data Manager- Live Data Services: Up to £72,933 per annum, 27% pension contributions and great culture and benefits include flexible working + work life balance
DWP. Digital with Purpose.
Are you an exceptional leader and influencer with expertise in delivering critical data live services and understand customer needs?
Can you be a Custodian and Steward for a deliverable vision for the transformation of data as a service?
Can simplify complex issues and bring value to Live Data Services ?
And are you ready to be part of an epic digital transformation? Then look no further, we'd love to hear from you!
DWP is the UK's largest government department. We deliver products and services that are used by millions of people in the UK, every day and at key moments in their lives.
This is an exciting and critical time to join DWP Digital. We are transforming the way DWP delivers services to meet the evolving needs of society, our workforce of 86,000 and our 22 million users. Click apply now to start an application and join our team.
Data. Work. Products. About you and your role:
The Lead Data Manager is primarily an operations role focused on service delivery within ITIL /ITSM. You'll ensure maintenance and development of critical cross-governmental live services to over 500 customers, including HMRC, NHS, Home Office and Immigration and Office of National Statistics.
You'll be cut from a cloth of technical operations programme management, service delivery with a central service portfolio. And ideally from within a DevOps development environment delivering digital products.
You have experience of embedding positive cultural change. You'll be able to win hearts and minds.
You're a collaborative leader, with a real understanding of how to manage people, processes and customers to best deliver value, purpose and vision. You influence and motivate others, ensuring positive morale and team spirit. You'll help us ensure meaningful contributions are celebrated and recognised.
It's a senior, expert-level role for us with plenty of ownership and responsibility. You make sure quality is high and user needs are met across a portfolio of data products and services. You'll lead colleagues from across a variety of disciplines, providing expert advice or dealing with complex or high level problems.
And you'll represent our Data-as-a-Service division at a senior level. You will manage stakeholder escalation and communication during major incidents with an impact on data quality, latency and timely delivery.
What skills, knowledge and experience are we looking for?
Problem solving: you anticipate and prevent problems; you can troubleshoot and identify problems across different technology capabilities.
Service reporting: you have leveraged your data analytics skills to enhance business performance.
Incident Management: You have led the investigation and resolution of incidents.
Relationship/supplier management: you have determined a strategic vision and direction and positively influenced key senior stakeholders. And actively managed suppliers & SLA and dealt with problems to resolution.
Data Platforms: You have experience in at least one tool, for example: SAS/ SAS-E Guide, SQL / PLSQL, Business Objects, Informatica, Abinitio, Spark, Cloudera Morphlines, AWS Glue, SAS DI Studio.
Data Governance: You ensure data governance supports changes to organisational strategy and assure corporate services by understanding key risks and mitigations.
Where you'll work
You'll join us in your choice of our brilliant digital hubs in either Blackpool, Leeds or Newcastle. Find out more about our hubs here: https://careers.dwp.gov.uk/our-locations/
We're the UK's biggest government department with over 80,000 diverse and brilliant people on our team.
We are an equal opportunity employer and we welcome applications regardless of age, disability, gender, race or sexuality.
Details. Wages. Perks.
In return for your skills we offer competitive salary for this role is up to £72,933 per annum dependent on level of skills and experience, a brilliant civil service pension with employer contributions worth 27%+ and a generous leave package.
We also have a broad benefits package built around your work-life balance which includes:
Family friendly policies
Volunteering and charitable giving
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Professional development, coaching, mentoring and career progression opportunities.
CLICK APPLY for more information and to start your application. If you want to talk about this opportunity before you apply contact me Tia Nicholas via Linked in.