The George Mason University, Office of Student Financial Aid Office invites candidates to apply for the Scholarship Coordinator position. This position works independently to communicate the scholarship program through the webpage, coordinates the online application process, and is responsible for tracking reconciliation of scholarship information. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
Coordinate the scholarship application process for both internal and external scholarship funding sources;
Research, compile, and track information and /or confidential materials;
Maintain accuracy and validity of Mason Scholarship website, availability of scholarship information changes with new academic year;
As a system administrator to the online scholarship application, maintain the accuracy and validity of the online application process, and publicize the availability of all external and internal scholarship application procedures each year;
Responsible for the delivery and integrity of the scholarship applicant pool;
Maintain the applicant database, track, process and prepare applicant information in a timely matter for scholarship committee review;
Responsible for receipt, preparation, and reconciliation of internal and external scholarship information accurately into Banner for scholarship payments with the Cashier's Office, per federal regulations;
Keep accurate records of scholarship information for scholarship administrator and OSFA staff;
Handle the generic scholarship email account ([email protected]) in which all students and parents can email us with questions;
Counsel students and parents concerning available financial opportunities and help resolve issues and serve as a liaison between students and external agencies;
Compose, prepare and edit a variety of correspondence for the scholarship office to ensure all materials meet establish standards of appearance and content;
Develop and maintain effective relationships with internal and external customers through oral and written communications;
Respond to internal and external phone calls, e-mails, comments, and suggestions in a timely manner; meet all students who come in with questions about their scholarship requirements;
Supervisor to federal work-study student; coordinate work schedule, provide appropriate training and guidance regarding office procedures and policy, etc.;
May be assigned other tasks from supervisor.
Bachelor's degree, or an equivalent combination of education and experience;
Experience in college financial aid or higher education student services preferred;
Proficiency in Microsoft Word, Excel, database use and manipulation;
Familiarity with website maintenance and design;
Ability to prioritize and handle multiple tasks/projects;
Ability to follow through on projects in order to meet tight deadlines;
Demonstrated experience delivering exceptional customer service in a fast-paced environment;
Ability to handle difficult customer interaction;
Must possess strong organizational skills, excellent written and verbal communication abilities, project management and problem-solving skills;
Must be an independent, assertive self-starter;
Demonstrated attention to detail abilities;
Ability to follow procedures and guidelines under minimum supervision.
Experience in a large, public university or student services environment;
Experience with Ellucian Banner and Salesforce.
Salary: Commensurate with education and experience.
Location: Fairfax, VA
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Internal Number: 48668
About George Mason University
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.