This position works collaboratively with the Instructional Design and Information Technology staff to facilitate the effective adoption and ongoing use of academic technologies, including learning management systems, web conferencing platforms, and multimedia authoring tools. This individual manages relationships with vendors, the academic technology budget, and the classroom technology. Set priorities, provide guidance and leadership for the department.
The position provides support and training for faculty and students using our learning management system (Canvas) and integrated technologies (Zoom), as well as other technologies that support remote, hybrid and in-person accessible instruction. This position requires strong interpersonal and team communication skills and the ability to work in a highly interactive and collaborative environment consisting of academic technology team, faculty, students, and staff. The position also requires the ability to quickly come up to speed on new technologies/software and an openness to experimentation and maintaining expertise in relevant emerging technologies.
Reporting to the Director of Blended Learning, the Manager, Academic Technology supervises the Academic Technology and Learning lab and provides expertise and support for the use of academic technology by faculty and staff in online and on-campus programs.
(50%) Collaborate with faculty and instructional staff from a variety of backgrounds to identify, develop and implement appropriate educational technology solutions for teaching and learning using instructional design techniques across different instructional environments (classroom, hybrid, flipped, online).
Provide small group or one-on-one consultations, meetings, and sessions, both virtually and in-person.
Partner with faculty and instructional staff, programs, departments etc. in the exploration, evaluation, and selection of educational technologies for courses and programs.
Create project timelines and monitor the completion of milestones and deliverables.
(20%) Plan, offer and facilitate in-person and virtual training, workshops and sessions related to educational technology and faculty development programming in response to instructional needs and strategic priorities.
Design new or customize existing training materials, as needed.
Prepare and communicate information about workshops and sessions, which may include emails, website content, registration, and tracking.
Lead or facilitate training, workshops and sessions, both virtually and in-person.
(20%) Manage Academic Technology team.
Oversee daily administrative tasks and team-related functions.
Provide educational technology support to faculty and instructional staff and follow through until issues and problems are resolved or escalated.
Assess, prioritize, and track projects and processes using web-based tools and tracking systems.
Conduct weekly staff and team meetings and communicate project progress as needed.
Leverage project management skills and tools to manage the completion of individual and team projects.
Cross-training and support for other team members.
(10%) Staff Development, Professional Growth, and Industry Research.
Keep abreast of new educational technologies and teaching and learning methodologies.
Participate in related committees of practice to learn and share knowledge about educational technology.
Maintain a commitment to MHSL including those that encourage equity and diversity.
Complete other duties as assigned in support of the department goals.
Bachelor’s degree in education, computer science, communication, multimedia, or other related field; Master’s degree preferred
Minimum 3-7 years of experience in higher education, IT support, multimedia, online teaching, technology training or building and managing online courses
Strongly related experience will be considered or equivalent combination of education and experience
Foundational knowledge of instructional design, universal design principles, and online learning best practices; ability to manage the budget; strong interpersonal and managerial skills
Strong written and verbal communication skills. Strong commitment to diversity, equity, and inclusion.
Ability to organize and prioritize tasks; and ability and willingness to learn new software independently and make recommendations to the director
Successful candidates will have knowledge of and demonstrated experience in the use of: Apple, PC, and mobile devices, Microsoft Office Suite, Panopto recording, zoom, multimedia authoring and editing software (Camtasia preferred), and supporting and using learning management systems (Canvas Lean preferred). Articulate Storyline and Studio experience a plus
Excellent oral and written communication skills both in-person and virtually. Strong Managerial experience.
Able to work effectively in a dynamic, deadline-driven, complex, team-based environment with multiple priorities
Experience working with faculty and instructional staff in higher education or comparable environments.
Highly experienced and comfortable with offering in-person and virtual small and large group trainings, workshops and sessions related to educational technology and faculty development programming.
Strong interpersonal communication. Possess the ability to present and facilitate effectively and tactfully with members of the academic community.
Ability to work with and build consensus with people from diverse cultures and backgrounds. • Well-developed multitasking and organizational skills.
Demonstrated ability to take initiative and to learn new skills. Experience writing documentation for technologies
Adept at supporting faculty and instructional staff in the exploration and implementation of evolving educational technologies within a highly decentralized organization.
Demonstrated ability using an LMS (Canvas) to help accomplish teaching and learning goals across different instructional environments (classroom, hybrid, flipped, online).
Academic/Educational use and experience with web-conferencing systems (preferably Zoom), social media, Google Apps, mobile computing, online grade books, portfolios, streaming audio and video.
Experience with instructional design methodologies, pedagogical issues and best practices for classroom, online, and hybrid teaching and learning, including the design and development of accessible course materials/activities.
Experience with faculty/user training of classroom education technology equipment such as document cameras, tablets, wireless presentation.
To apply please send cover letter and resume, including salary requirements:
Members of under-represented groups are encouraged to apply.
Mitchell Hamline School of Law is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, creed, religion, national origin, sex, marital status, veteran/military status, disability or handicap, age, sexual orientation, status with regard to public assistance, or any other protected class status defined by law.
About Mitchell Hamline School of Law
Mitchell Hamline School of Law was formed in 2015 by the combination of William Mitchell College of Law and Hamline University School of Law. This extraordinary union brought together two law schools that have shaped Minnesota’s legal landscape for more than a combined 155 years, creating the top law school in the Midwest for students seeking a rigorous, practical, and problem-solving approach to legal education.
Mitchell Hamline School of Law provides a legal education grounded in legal theory and distinguished by exceptional practical legal training. A forward-thinking, independent law school with a history dating back more than 100 years, we have continually shaped legal education to be relevant to our students, their future clients, and the legal profession. We are committed to making legal education accessible and offer an unmatched number of enrollment options. Our students graduate prepared to put their degree into practice or use their legal training in the profession of their choice.