The New Jewish Home is a comprehensive health care system for older adults, providing dignified care that meets the evolving needs of people as they age. We serve those who need just a little extra assistance in managing chronic conditions at home to the frailest older adults in a variety of settings. Recognizing each person as a unique individual, programs support both aging in place as well as traditional post-acute and long term care. With over 170 years of experience as a not-for-profit older adult healthcare system, The New Jewish Home has continuously been committed to the frailest New Yorkers. Jewish Home provides services on campuses in the Bronx, Manhattan, and Westchester and to older adults in their homes throughout the New York metropolitan area.
Over the past few months, The New Jewish Home, under the leadership of Jeffrey Farber, President & CEO, has been on the forefront of responding to the COVID-19 pandemic through compassionate care and living the values of the organization. With over 400 patients recovered, we are proud of the work that has been done to respond to unimaginable challenges. The CHRO joined other operations leaders in assuring the best quality of care through creative staffing initiatives while creating the most optimal environment for the workforce. Jewish Home has maintained a continued focus on clinical excellence and quality of care while adhering to the mission and vision of the organization.
The mission of The New Jewish Home is to empower older adults to enhance purpose and well-being, which we do through a portfolio of innovative health care services, along with a vision of a new reality in which ageism is no longer, and society embraces its older adult members. Our values define our approach to care, our culture, and our working relationships, and include:
Respecting One Another
Increasing Knowledge and
Leading The New Jewish Home’s Human Resource department, the Chief Human Resource Officer is responsible for the people strategy of the organization. S/he will continue to position the organization as a preferred workplace, steeped in a powerful history, and defined as a trailblazer for workforce engagement.
The Chief Human Resource Officer (CHRO) will report to the President and Chief Executive Officer and will serve on the Executive Leadership Team. The CHRO will be responsible for overseeing a team comprised of Senior Directors of Human Resources, a Manager of Workforce Engagement, and a Human Resources Project Manager and will oversee a department of approximately 15 across programs and geographic lines. Specifically, the CHRO will oversee all aspects of HR, including HR Compliance, Leadership Development, Employee Engagement, Talent Acquisition, Compensation & Benefits, Organizational Effectiveness and Labor Relations. S/he will be empowered to optimize the organizational design and/or functional alignment of the HR Department in consultation with the President and CEO.
Broad HR functional experience (including HR administration/operations, compensation, benefits and talent management/acquisition), having served as the head of human resources or a number two to the head of HR.
Demonstrated ability to provide management oversight and leadership in a dynamic organization.
Significant supervisory experience, including experience creating and managing a budget.
A strong record of recruiting and developing exceptional people and fostering a transparent work environment where collegiality is a key to success.
Must be steeped in modern human resource best practices and able to effectively integrate human resource strategy.
Ability to show direct influence; experience building an executive team and workforce that supports operational and financial targets.
Ability to act as a coach for senior leaders and executives in helping them fulfill the role of change and culture sponsors.
Outstanding interpersonal skills including strong verbal and written communication skills.
Enthusiastic, independent, creative, highly skilled, consumer-focused health care leader.
Flexibility with a positive, can-do, problem-solving attitude.
Ability to effectively link HR and talent strategy with business strategy.
Builds and grows future leaders for the organization.
Driven leader who sets high standards and is hands-on, driven, and energetic; rolls up sleeves to get the job done.
Able and willing to have difficult conversations, to challenge other’s thinking, and to advocate for change where needed.
Education and Experience
A BS/BA degree from an accredited college/university; MBA or MA/MS in human resources or related field preferred with strong academic credentials.
10 years of HR experience preferred, with at least five years of executive HR experience preferably in a healthcare setting.
SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification preferred.
Progressive responsibility in human resource leadership positions, which preferably includes work in both for-profit and not-for-profit arenas.
Experience negotiating Collective Bargaining Agreements and day-to-day labor relations.