Working with senior leaders and department leaders, the Director of Internal Communications is responsible for the integration and execution of strategic internal communications across the Institute. The Director will manage an internal comms team to effectively lead efforts to communicate with staff, as well as patients and families, through the development of overall internal messaging, strategic planning, and coordination and integration of different groups internal communications needs. The director will be responsible for all internal communications channels, including digital signage, staff newspaper, staff broadcast email and the Dana-Farber intranet. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. - Work with senior leadership to develop integrated strategic communications messaging and planning
- Serve as communications advisor to directors and leadership for effective department/division level communications
- Integrate internal communications across main internal comms clients (HR, President's Office, Office of the COO, IS, Nursing and Patient Care Services, Medical Oncology) to ensure effective and engaging communications that connects all staff to the Dana-Farber mission
- Integrate consistent communications messaging across main internal communications meetings including: Town Meeting, Executive Committee, Board Meeting, Monthly Manager Meeting
- Work closely with Communications Department colleagues and Inclusion, Diversity & Equity office to help grow a more inclusive environment through thoughtful, effective communications.
- Develop and execute an effective and consistent internal communications measurement program to regularly evaluate and improve internal communications efforts
- Oversee all internal communications channels media -- including Inside the Institute, DFCI Online, Broadcast email messaging
- Bachelor's degree in Communications or Marketing
- 10 years of communications experience; preferably within healthcare, academic or corporate organizations
- 5 years of management experience
- Experience as a senior communications professional and an effective leader of communications or editorial staffs
- Success in designing and implementing creative, innovative and effective internal communications strategies
- Strong knowledge and understanding of technology, including working with different email platforms, content management platforms, and other related technology
- Demonstrated knowledge and understanding of working and navigating in complex, organizational structures
- Superior creative services management skills
- Strong writing and editing skills, including a proven track record of writing effectively for different communications vehicles, formats and audiences, and the ability to simplify complex information for lay audiences
- High organizational and time management skills
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law. |
