1) Consult with business customers to gather information about system needs, objectives, functions, features, and input and output requirements.
2) Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
3) Analyze, define, and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
4) Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
5) Design screen layouts, graphical user interfaces, reports, and interfaces with other systems.
6) Apply business process reengineering techniques to redesign and improve business processes.
7) Understand and communicate effectively with all levels of both business and technical team members.
8) Create test plans, test cases and test data; gathers and analyzes business and technology requirements.Â
9) Test software and services to compare to requirements and documentation; evaluates and tests systems to verify that they function according to specifications and standards.
10) Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
11) Perform simple SQL queries against databases to validate test results.
12) Create and execute automated test scripts using testing software applications.
13) Coordinate testing by testers, consultants, business users and third parties.
14)Â Create test transactions and runs tests to find errors and confirm systems meet specifications.Â
15) Support Booth faculty, staff and students on the use of technology tools and applications.
16) Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about tools and applications.Â
17) Develop training materials and/or video content and provide training on the use of technology tools and applications.Â
1) Basic understanding of the project management and software development lifecycles.
2) Maintain confidentiality and follow IT and other University policies regarding data security and protection.
3) Communicate technical ideas and concepts to non-technical audiences.
1) Bachelorâ™s degree.
2) Master's degree.
1) At least five years of related business analyst and testing experience.
2) Automated software testing tools.
3) Writing basic SQL queries.
4) Agile software development lifecycle.
2) Cover letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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