As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The Network Operations Engineering group within UW Information Technology (the central IT organization for the University of Washington) is the primary support group for the UW, UW Medicine, Pacific Northwest Gigapop and the state K-20 Education networks for our Network Operations service.
Network Operations is responsible for a large network of over 600 routers, 5,000 switches, and 13,000 wireless access points for the various network sectors. This service has responsibility to ensure that the network is operating correctly, identifying any fault conditions, performance issues, and activities that could threaten the correct operating of the infrastructure.
UW-IT has an outstanding opportunity for a Network Engineer.
A Network Engineer in the Network Operations Engineering group is responsible for
In-depth trouble-shooting of network incidents,
Developing troubleshooting procedures and guides for use by other NSO staff,
Acting as incident commander for incidents affecting the operation of the campus, medical center, K-20, and PNW Gigapop networks,
Handling with complex requests for network, numbering, and naming changes,
Supporting network upgrade and transition activities,
In addition, this position will be responsible for managing the network monitoring application, including alerts configuration, troubleshooting checklists, and developing configuration automation.
This position requires in-depth knowledge of the OSI 7-layer model and experience with the following network technologies and protocols:
Layer1: Ethernet, Wi-Fi, T1/T3, Optical transports such as DWDM
Layer2: Ethernet, Wi-Fi, VLANS, LACP
Layer3: IPv4, IPv6, OSPF, BGP, MPLS, Multicast
Other: SNMP, DHCP, DNS, Routing and number registries
Knowledge of SolarWinds Orion NPM or other Network Management Systems (NMS) would be advantageous Knowledge of the ITIL framework would also be useful
Bachelor’s Degree in Communication Engineering, Computer Science, or related field.
Four years of experience in network engineering, implementation, or operations.
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.
Ability to work with minimal supervision, both independently and as part of a team.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience working with foreign technical staff and customers.
Core networking experience in a large research university or large enterprise.
Demonstrated project management skills.
CONDITIONS OF EMPLOYMENT:
Must be able to respond to network outages, scheduled installations, and maintenance activities during off-hours.
Must be willing to travel up to one week within and outside of the state of WA.
Must be able to lift at least 40 pounds.
This may require climbing up ladders to install equipment or maneuvering through tight spaces to run cables.
Must have a valid driver’s license to operate State vehicle.
This is an essential position and is required to report to work remotely when UW suspends operations.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.