The Associate Director of Stewardship and Constituent Relations serves as an essential team member that will lead all aspects of stewardship, and will be responsible for developing, maintaining, and furthering constituent relations to increase the school’s connectivity, engagement, and philanthropic involvement with families, students, alumni, volunteers, faculty, staff, donors, prospective donors and friends of TMI. The Associate Director is a forward-thinking, innovative and energetic professional with proven success in stewardship and constituent relations, capable of developing a multi-year plan to advance school efforts. The Associate Director works closely with the Director of Advancement and other staff in the Advancement Office, Admissions, Business Office, Head of School’s Office and Information Technology Office.
Essential Job Duties:
Build the Stewardship Program for TMI Episcopal with components that include gifts, recognition, events, gift agreements, management of information and privacy compliance.
Collaborate with the Director of Advancement on the annual and end of year appeals, and special fundraising drives and campaigns
Direct the Employee Matching Gift program
Manage donor records both in the database and on file in the Advancement Office
Develop prospect research processes and implement new initiatives with a focus in managing constituent profiles for potential and identified major gift and high-level annual gift prospects, including identification, rating, and tracking of potential donors.
Partner with the Director of Advancement and other school staff to identify top 100 stewardship prospects
Serve as a creative resource in identifying and developing new methods of donor communications, i.e. webpages, social media
Enhance gift acknowledgment processes and ensure that acknowledgements remain relevant and are fulfilled
Identify opportunities to honor current and emerging donors or donor groups, i.e. first-time donors, young alumni
Determine best ways to honor and recognize donor giving on an annual basis, i.e. publish/email honor roll and annual year-end fiscal report
Facilitate/attend meetings with volunteers, donors, prospective donors, etc.
Manage online donor relationships through social media platforms
Create, plan and execute donor recognition events and experiences, including but not limited to the annual 1893 Founder’s Circle Luncheon and Donor Appreciation Receptions
Identify, recruit, work with, and steward volunteers for committees in the Office of Advancement
Collaborate with the Director of Advancement and other school staff on the employee giving drive
Produce donor reports, including but not limited to the Weekly Annual Giving Report, Monthly Annual Giving Report and NAIS Report.
Address donor questions and concerns related to giving, gift acknowledgements and annual reports.
Oversee administrative functions of the Office of Advancement and provide support for the Director of Advancement by maintaining office and other Advancement activity calendars, meeting schedules, work plans, expense reports and charges, and other support activities.
Manage grant reporting, data collection, and event preparation by providing guidance and expertise in the areas of processes, operations, and systems to include participation in some required evening and weekend events.
Serve as customer service leader for the Advancement Office by interacting with constituents at all levels and coordinates aspects of donor recognition, naming opportunities and cultivation activities.
Produce various gift and pledge reports, create and manage lists for direct mail and stewardship efforts, and interfaces with the Business Office regarding gift entry, gift posting, fund creation, gift restrictions, and audit reporting.
Ensure ethical and confidential management of donor and prospect records.
Perform other duties as required.
Strategic and detailed planner who understands the role of advancement in an academic institution or non-profit organization
Must possess the vision and strategic planning capabilities to advance the mission of the school and increase fund development
Strong knowledge of and experience with fund-raising practices and principles.
Bilingual (English and Spanish) required
Knowledge of Raiser’s Edge or Raiser’s Edge NXT required
Knowledge of event software, One Cause and/or Greater Giving strongly preferred
Strong project management skills, with familiarity in managing multiple projects/activities in a dynamic, fast-paced environment
Contribute ideas and process improvements using available resources
Ability to develop and maintain solid and effective working relationships with internal and external constituents
Strong planning skills, with familiarity with event coordination
Strong orientation to detail and ability to maintain accuracy in configuring the database and detecting discrepancies
Excellent interpersonal skills to interact with co-workers, donors, alumni, and other potential prospects in a positive, cooperative, and courteous manner
Strong analytical, mathematical, and problem-solving skills
Excellent organizational, communication, and presentation skills (both written and oral) when working with co-workers, donors, alumni, or other prospective donors
Experience working with volunteers and donors
Working knowledge of budgets, accounts, and basic accounting procedures
Strong computer and keyboard skills in a variety of software applications to include MS Office (specifically, Word, Excel, and PowerPoint), Google applications (such as Mail and Docs), web-based applications, and databases
Must have a Bachelor’s Degree in Nonprofit Management, Communications, Public Relations/Marketing, Business Administration or related field from an accredited institution.
Must have at least three (3) years non-profit fundraising experience preferably at a middle or high school level.
Raiser’s Edge NXT or Raiser’s Edge software experience required.
Internal Number: 1
About TMI Episcopal
Founded in 1893, TMI Episcopal (TMI) is the flagship private school of the Episcopal Diocese of West Texas. Located in San Antonio, TMI educates students in grades 6-12 and is the oldest Episcopal Church-sponsored, college-preparatory school in the Southwest. TMI offers an optional JROTC program, and 5-day or 7-day boarding for students in grades 8-12.
The mission of TMI is to provide an excellent educational community, with values based on the teachings of Jesus Christ, challenging motivated students to develop their full potential in service and leadership. TMI is at the leading edge of sound educational innovation through creative approaches to teaching and learning, providing a well-rounded experience for day and boarding students from diverse backgrounds through a strong co-curricular program of athletics, fine arts, community service.