This position is responsible for providing technology support for the administration, faculty, staff, and students of The Cathedral School. The Technology Support Specialist will report directly to the Chief Financial Officer.
Manage help desk
Troubleshoot and resolve hardware, software, printing, interactive white board, and A/V problems in a predominately Apple environment
Provide training for administrators, faculty, staff, and students
Consult with Director of Innovation and Educational Technology to support students and teachers
Assist with A/V setup as needed for school assemblies, faculty/committee meetings, and special events
Consult with Director of Innovation and Educational Technology to update the Technology plan for the school
Software testing and evaluation. Track software licenses.
Serve as a liaison with Apple for warranty repairs and software support
Manage and Monitor data backup systems
Required Personal Skills:
Excellent communication, organizational, and project management skills
Ability to prioritize daily tasks on long-term projects and work in a fast-paced environment
Accomplished in problem identification and problem-solving techniques relating to the use of supported end-user hardware, software, and peripherals
Ability to work with staff and students
Desire to continuously grow in professional knowledge
Minimum 3 years in LAN administration experience on Macintosh platform
Ability to manage both iOS and macOS devices
Experience creating and maintaining computer images
Advanced knowledge of JAMF/Casper
Experience with school management and administration software
Network user administration
Firewall and router configuration
Cisco switch experience
Experience with network hardware
Active Directory and Windows server experience helpful
Please e-mail your resume and cover letter as two separate PDF documents to: Daniel Lauter, [email protected].
About The Cathedral School of St. John the Divine
The Cathedral School of St. John the Divine is an independent, Episcopal, K-8 day school for girls and boys of all faiths. The School is committed to a rigorous academic program that integrates the arts, athletics, and leadership development. Located on New York City’s Upper West Side on the 11.5-acre Close of the Cathedral, the School offers a unique setting for the celebration of the many traditions shared by its families. The School prides itself in being a diverse community in partnership with families who take an active role in their children’s intellectual, ethical, social, and emotional growth. The Cathedral School offers a stimulating environment in which each child can become an articulate, confident, and responsible citizen of the world. Continuing a century-old relationship, the School draws upon the Cathedral’s vast resources and provides its children’s choir.