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Job Summary Reporting to the Assistant Vice President for Student Affairs, Enrollment and Career Services, the Director of Financial Aid is responsible for all aspects (e.g. forms development and processing, awarding of funds, administrative compliance, funds application and accountability, reporting, and quality assurance) of federal, state, institutional, and various other sources/programs of student financial aid in accordance with applicable laws, regulations, and operational guidelines. Develop, establish, and interpret financial aid policies and procedures (institutional as well as non-institutional) to the campus community and involved parties. Act as the primary liaison and spokesperson for the office (and for the Institute as a whole, if/when appropriate) in dealing with various federal, state and other noninstitutional agencies, as well as institutional administrators, offices, committees, etc. Direct the selection, supervision, training, evaluation, and all other personnel functions associated with the office staff. Administer and control the operating budget of the office.
Job Duties - Staff Supervision: Hire, train, and direct Financial Aid staff; provide leadership by encouraging excellence in program administration and management; implement plans for staff development - Program Management: Provide leadership in developing and improving office programs and services. Oversees all Financial Aid projects and activities, and reports to senior management on the effectiveness of Financial Aid efforts. Through effective staff development, positions personnel to provide financial aid expertise to all interested parties. Directs personnel and systems development to ensure effective financial aid administration - Program Integrity: Ensures compliance with Institute standards and all applicable regulatory requirements. Serves as contact point to financial sponsors and auditors. Evaluates and/or integrates external feedback in improving office programs and services - Budget Management: Develops and oversees office and aid budget to ensure fiscal resources and expenditures satisfy office needs, goals, and priorities. Works with senior management to ensure adequate financial resources to achieve current and future objectives - Strategic Planning: Develops and executes strategic plans to position personnel and budget to achieve Financial Aid objectives; partners with senior management to identify and develop long-range plans for the Financial Aid Office - Institutional Relations: Work in a mutually cooperative way with other Institute offices and departments; articulate and interpret philosophies, concerns, and policies of the office to the Institute and community - Public Relations: Respond to student, parent, and community (internal and external) needs, issues, and concerns; coordinate the development of publicity and other informational materials. Develops and models communications strategy for Financial Aid operations - Functional Expert: Serves on Institute, Divisional, Departmental committees and Task Forces to ensure that Financial Aid issues and topics are effectively addressed. Serves as a technical resource to Financial Aid and Student Services personnel in advising and/or resolving highly complex, sensitive matters - Special Assignments: Perform other duties and responsibilities as assigned or requested
Basic Qualifications - Bachelor's degree required, Masters preferred. Minimum of 8-10 years of experience supervising full-time staff and managing a technologically-advanced student aid environment. Private college/university experience that meets 100% of demonstrated need strongly preferred - Thorough knowledge of federal, state and institutional student aid programs - Excellent oral and technical writing communication skills - Demonstrated ability to interact with students and their families, faculty, staff, local and campus community, Federal and State officials - Knowledge of student database management systems. Knowledge of PowerFAIDS preferred - An ease and commitment in working with diverse student, faculty, staff, alumni and public populations - An aptitude for detail work and an ability to interpret complex regulations and adopt them into ethical and efficient procedures
Preferred Qualifications - Successful experience implementing and monitoring Federal and State financial aid regulations - Successful experience with campus-based, state and institutional funds management - Demonstrated ability to initiate and utilize innovative financial aid tools and strategies - Knowledge of enrollment practices and trends as they relate to the use of student aid - Knowledge of financial aid leveraging theory and practices - Experience in analyzing and utilizing institutional data to make recommendations related to impact of financial aid on student recruitment and retention - Experience in administration of and awarding of need-based scholarships - Demonstrated competencies in budgeting, spreadsheet development, word processing, and other PC-based applications; extensive communications and project management skills, including demonstrated communication and interpersonal skills; ease in speaking before large and small groups; and an ability to work successfully and simultaneously with multiple projects, deadlines, and departments
Required Documents - Resume - Cover Letter EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
Caltech is a VEVRAA Federal Contractor.
To read more Equal Employment Opportunity (EEO) go to eeoc_self_print_poster.pdf. Disability Accommodations If you would like to request an accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Caltech Recruiting at [email protected].
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.