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The Finance Readiness Program is a collaborative partner to the broader UW Finance Transformation program (UWFT). UWFT is a multi-year effort to transform the UW’s existing financial processes through business process redesign and the replacement of legacy systems with modern technology. This position will be part of the FRP collaborative business partner team responsible for ensuring that UW’s central finance division is operationally ready to execute new processes, policies and procedures with excellence post “go live”.
The UW Finance Readiness Program is seeking a Communications Lead that is responsible for planning, managing and producing strategic communications for a high-profile, enterprise-wide financial transformation program. This position is a lead and independent contributor working in a highly collaborative environment and must be able to effectively translate highly complex information and interact with UW key stakeholders and program team members.
The successful candidate must have a thorough understanding of communications strategies and methods designed to effectively reach a diverse set of stakeholders in a highly decentralized institution and demonstrated ability to produce effective communications materials. The candidate must work effectively both independently and in teams, collaborate with program leadership, UW key stakeholders and program team members to assess needs to deploy a communication strategy consistent with the Change Management goals and plans. The successful candidate must have the unique ability to think strategically, focusing on broad outcomes, while maintaining the ability to tactically execute. The position will keep key stakeholders informed of the projects' goals, accomplishments and progress.
This position develops and manages communication plans, strategies, and tactics over the course of the program and must have excellent written, verbal, interpersonal and presentations skills. They will be responsible for sequencing and aligning communications for the program across the enterprise in preparation for the UWFT implementation. It will require the ability to use various media applications to effectively communicate about the transformational changes to policies, processes, technology as well as the operating model. This includes the design, development and production of electronic and print communications, including Web content, reports, presentations, e-newsletters, talking points and other vehicles
This position will translate complex technical concepts to the UW user community and to support programmatic decision-making and adoption of a new financial system. Further, this position will plan, develop and lead the branding and communications efforts for the UWFT team. This position will have strong organizational and project management skills, with the ability to plan, schedule and manage multiple, complex projects under tight deadlines. The candidate must possess strong people skills, including the ability to build trusted relationships with key stakeholders, team members and staff.
Duties & Responsibilities:
Communications Material Development & Deployment
Research and create communications material (e-newsletters, factsheets, blogs, Web sites, brochures, handouts, etc.);
Solicit input and feedback on communication materials and prepare materials for publishing;
Disseminate communications materials to appropriate audience using a variety of media;
Coordinate production of communication materials, as needed; obtain authoritative advice from business partner leadership and staff, regarding policies, guidelines, procedures and communications messages when a higher review is needed;
Integrate information or recommendations from multiple sources;
Make theoretical and/or subjective judgments regarding communications and messages, and frequently develop and/or apply new approaches, methods, techniques and technologies to develop, share and evaluate information;
Assess effectiveness of program communications and determine what efforts are needed to improve and maintain the quality of information;
Develop Web site content/articles and collaborate with project and technical resources to keep the project Web site up to date; write, edit, and format publications according to UW and UWFT guidelines.
Attend program meetings as appropriate to build expertise to understand transformation impacts and partner with program, business partner, and leadership to obtain authoritative advice on newsletter and Web communications.
Communications Planning & Strategy
Create and implement communication plan and tactics to ensure consistent receipt of key messages across UW Finance in preparation for “go live”.
Align and sequence communications for UW Finance Readiness in alignment with UWFT
Provide communications coaching and sharing best practices with project leads and other internal resources.
Measure effectiveness of communications and provide recommendations for continuous improvement
Partner as needed with UW FRP Readiness to develop messaging for executive stakeholder audiences (i.e. governance groups, President's cabinet, etc)
Identify internal audiences in alignment with UWFT
Produce, write, and edit newsletters and status updates to engage our various audiences
Draft communication materials on behalf of the department
Collaborate with program directors to develop key messages and help shape department communications messaging to promote the department's mission and activities
Manage department communication distribution lists and listserv
Provide feedback and advice to staff on appropriate communications strategies
Develop and customize communication templates for department and team to use
Oversee and manage communications and content in Teams channels and groups
Develop new communication channels for strengthening internal communications
Advocate for best practices whenever possible
Identify external audiences in alignment with UWFT
Coordinate with subject matter experts to develop key messages about UW Finance transition
Identify and communicate the impact of role and organizational changes to external stakeholders impacted by the changes
Advocate for best practices whenever possible
Other responsibilities as assigned
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Bachelors Degree in communications, business, marketing or related field or experience and minimum of five years communications experience developing and executing strategic communications efforts in a large government agency or other large organization.
Demonstrated strong writing, verbal and interpersonal skills, including the ability to write, edit and present key messages for general, targeted and executive level audience in a way that is engaging, accurate and appropriate for varying levels in the organization.
Expertise in writing for print, Web and social media.
Expertise n using Share Point and MS Teams as communications tools
Demonstrated experience and knowledge of publication processes, communications principles, methods and materials. Demonstrated experience in planning, executing and evaluating effective communications
Demonstrated ability and success in developing, managing and delivering effective strategic communication plans on enterprise scale projects.
Experienced in communicating technical information to non-technical audiences; familiar with comprehending, analyzing and interpreting technical information and translating and synthesizing in a compelling way for the communication needs of targeted audiences.
Ability to use independent judgment in choosing communication methods and tools needed to implement communication plans.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
Experience working in higher education or large research institution. Experience in HR, employee or internal communications.
Experience working with transformational or system replacement efforts and applying communication methods, tools and techniques to support change management efforts.
Experience with the use of social media, blogging and other social media strategies to communicate with stakeholders. Experience and/or education in Web site planning, design and implementation.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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