III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS:
1) Advanced degree in communications, business administration, public policy, or a related field or equivalent experience.
2) A minimum of ten years’ communications, chief of staff or equivalent functional experience with working knowledge of communications and collaboration tools along with supporting senior level executives/officers with communications and/or strategic initiatives.
3) A minimum of five years’ experience in leading people in a management role, including setting strategy, establishing aligned performance expectations, providing clear and actionable feedback, and developing people.
4) Detailed knowledge and usage of best practices in the field of organizational communications to include strategy development, differentiated communication mechanisms, engagement, feedback channels, and ongoing support.
5) Experience working in a financial regulatory agency or financial institution and a thorough understanding of bank supervision strongly preferred.
6) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills.
7) Demonstrated experience and commitment to fostering collaboration and employee engagement.
8) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development, and make budgetary recommendations.
9) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products.
10) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics.
11) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES:
1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies.
2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies.
3) Fosters a continuous learning culture.
4) Exercises appropriate judgment and decision-making in complex situations.
5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies.
6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values.
7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs.
8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES:
1) Decision Quality: Makes timely, thoughtful, strategic decisions
2) Learning Agility: Takes responsibility for building organizational agility
3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization
4) Perspective and Strategic Agility: Leads and acts with the future in mind
5) Collaborative Relationships: Sets the tone for collaborative organization
6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS:
1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model.
2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility.
3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility.
4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES:
1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff.
2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management.
3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility.
4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS:
1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions.
2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service.
3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters.
4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings.
5) Ability to operate under pressure to meet deadlines accurately and in a timely manner. |
