Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of Admissions Office. The position is located at South Brookings Hall. This position is for the Danforth Campus.
This position supports the Undergraduate Admissions Office to provide technology expertise and support in the development, management, and usage of systems, databases, reports, and data used by Undergraduate Admissions in order to recruit, admit, and enroll students. The position serves as the liaison between IT and admissions and outside vendors for computer and printer support and projects.
PRIMARY DUTIES AND RESPONSIBILITIES:
Serve as the technical expert for the Admissions CRM (Slate) system performing a number of tasks, including, but not limited to:
Perform as SME for Slate and perform tasks related to the design, configuration, implementation, management, documentation, support, and enhancement of Slate.
Work with the communications team to develop and maintain student and other types of portals in Slate.
Work with AVP & Director of Admissions and Admissions Officers to develop Slate functionality for the file reading and selection process including, but not limited to, custom forms, sorting, and reporting tools.
Serve as systems security administrator managing admissions security model.
Use Slate, custom SQL and other tools (Excel, etc.), as needed, to develop queries or for other reporting as needed.
Monitor the system for efficient use and processing.
Train admissions and others on use of Slate.
Stay current on updates to the Slate system and communicate changes to the staff as needed.
The position is responsible for the entire project life cycle of system changes, from requirements documentation, configurations, system testing, user documentation, training, and implementation.
Must fully understand the admissions’ office needs and recommend and implement enhancements to the systems, processes, technology, and procedures while maintaining data integrity at all times.
Serve as the liaison between IT and admissions and outside vendors for computer and printer support and projects. Track problems to ensure they are being resolved. With the associate director of systems & integrations, review equipment repairs and make suggestions for replacement of equipment as needed.�
Perform other duties as assigned.
Bachelor’s degree or equivalent combination of education and experience to equal seven years.
Three or more years of programming and business analysis experience.
Strong analysis and problem-solving skills.
Significant experience analyzing complex systems.
Proficient with SQL.
Excellent communications skills and ability to collaborate.
Extensive experience with Microsoft Office, especially with Excel and Word.
Bachelor’s degree with an emphasis in IT.
Previous project management experience.
Experience with CRM software highly recommended, technical knowledge of Technolutions Slate strongly preferred.
Strong attention to detail and accuracy.
Able to handle many concurrent tasks.
Able to work independently effectively.
Strong analysis and problem-solving skills. Significant experience analyzing complex systems.
Knowledge of and an aptitude for learning a variety of computer applications and programming languages
Excellent communication and customer service skills.
Excellent organizational skills.
Self-motivated, independent and willing to devote the hours required to achieve the goals of the Undergraduate Admissions Office with the expectation that the person in this position may be required to take off-hour phone calls to assist with system related responsibilities.
Strong attention to detail, accuracy and integrity of the data in all aspects of work.
Ability to interact with staff at many different levels in a professional and confidential manner. Must be a team player – position will take direction from a number of sources and interact closely with a variety of colleagues.
Must have good judgment and exercise common sense regarding priorities and critical nature of certain requests.
Must be able to balance competing priorities and work within tight deadlines. Able to work well under pressure.
The hiring range for this position is $52,942 - $68,815 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Position is located in a typical open office environment. Work is spent at a computer terminal, working with printers or in meetings. Repetitive hand, wrist, finger movement. As conditions merit, this position may be required to work remotely.
Person in this position may be required to take off-hour phone calls to assist with system related responsibilities.
Ability to move to travel to on- and off-campus locations as needed.
Attendance at yearly Slate conference.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.