Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Center for Digital Education at the Olin Business School. This position is for the Danforth Campus.
The Center for Digital Education is a new department within Olin Business School that will assist in the design, creation, and development of Olin’s online programs, hybrid programs, and digital learning resources. The eLearning Assistant is an entry-level position within the Center that will provide support to faculty, instructional design team and media team during the course design process to ensure the highest level of service from the Center for Digital Education.
PRIMARY DUTIES AND RESPONSIBILITIES:
Digital Learning Technology Support - As faculty wish to adapt new technology or digital practices into their courses, provide assistance during the implementation of this tool and support during class time ensuring both faculty and students can use the tool effectively.
Screencast Recording - We anticipate doing a large volume of screencasts type recordings for hybrid and online courses. The eLearning Assistant will support faculty through the recording and editing process of their screencast.
Webinar Assistance - The eLearning Support Assistant will provide in-webinar support to both faculty and students. This might include providing technical support to students having issues connecting and managing session recordings.
Basic Media Editing - Assist the media team by doing basic editing of podcasts (audio) and video, labeling footage, etc.
Project Management - Managing course projects and other priorities simultaneously, expertly keeping track of tasks, stakeholders and deadlines. It is imperative that course projects be managed effectively in order to provide prompt content delivery for students. Project updates should be communicated to the Associate Director with any concerns being made known.
Usability & Accessibility - All media and course content must meet usability and accessibility guidelines (ie. captions, transcripts, etc.) and adhere to the Americans with Disabilities Act and Section 508 of the Rehabilitation Act.
Perform other duties as assigned.
High School diploma or equivalent High School certification.
Bachelors in digital media or related field, or experience doing customer-facing technical support.
Experience with video conferencing software.
Proficiency in doing basic audio and video editing.
Proficiency in using a learning management system, lecture-capture software, and other instructional technologies.
Media production experience especially in an educational setting.
The hiring range for this position is $16.31 - $20.39 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
The eLearning Support Assistant will be required to attend course meetings (face-to-face and online) and functions outside normal working hours.
They will also occasionally be expected to work weekends as a part of their normal job responsibilities.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.