About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The Change Manager will be responsible for leading, developing and executing the change and engagement strategy needed to support the delivery of the OSCAR project, which aims to transform the approach to performance management and reward, and build the performance-oriented, inclusive and innovative culture needed to deliver our strategic priorities and transform the Bank. Strategy and Approach
The role holder will be responsible for managing all aspects of the Change & Engagement (C&E) strategy for the OSCAR project throughout the project lifecycle to agreed budget, timelines and quality:
Works with the Programme/ Project Managers (PM), Business Analysts, Design SMEs, HR Comms, other Change & Engagement managers and Business stakeholders across HR to achieve the project's goals
Provide strategic and tactical advice to drive sustainable change and partner with external vendors (where applicable) to successfully deliver OSCAR objectives and benefits
Create and implement the C&E strategy, roadmap and execution plan
Produce and own high quality and high impact materials within the C&E plan that drive user adoption and sustainability of change initiatives:
Stakeholder identification, assessment and engagement across locations and functions
Perform Change Impact Assessments, including qualitative and quantitative analysis around people, process and technology to articulate impacts between current and target state
Ensure identified business impacts are adequately addressed through business readiness plans, training, communications and engagement
Deliver training, bootcamps and workshops across impacted stakeholder groups and geographies
Deliver tactical communications to drive critical project messages across project stakeholders
Support the execution of business testing, including User Acceptance Testing, Service Rehearsal Testing etc.
Partner with Group HR communications to ensure key messaging and communication/ engagement strategy is aligned, consistent and utilizes standardized formats
Collaborate with leads from other HR and business projects to manage interdependencies, identify synergies and coordinate deployment.
People and Talent
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
Guide, support and develop team members on change management approach and methodologies where required.
Regulatory & Business conduct
Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements
Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group's policies and procedures; and the Group Code of Conduct
Take personal responsibility for understanding the risk and compliance requirements of the role
Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters
Embed the Group's Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture
Managing adherence to risk management protocols as it relates to internal and external events
Our Ideal Candidate
A proven track record managing successful change, engagement/communication efforts for global business and workforce transformation projects
10 years of change & engagement/ communications management, transformation experience; prefer experience within a large international, dynamic organisation
Experience working within Human Resources and/or Financial Services preferable
Familiar with agile methodologies and ways of working
Evidence of prior experience managing and influencing stakeholders at senior levels
Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience
Demonstrated a proven record of success at both an individual contributor and team leader, identifying and addressing stakeholder needs in the following areas:
Creating high quality presentations and other communications materials tailored to intended audiences
Demonstrating commitment to continuous improvement through innovation, simplification and leveraging industry-leading best practices
Communicating effectively via multiple channels and with impact to all levels of internal audience
Planning and executing complex training and business readiness activities to prepare users for system and process changes across multiple geographies
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.