Academic Technology Services’ (IT-ATS) functional areas include digital media support, instructional television and conferencing support, and academic technology support and solutions. IT-ATS staff assist faculty in enhancing student learning through the appropriate application of technology. The group produces webcasts of high profile University events and provides digital media, video, webcasting, satellite uplink and downlink, campus cable TV channel, and videoconferencing support for other areas of campus.
The Digital Media Support group within IT-ATS, is responsible for the capture, production, storage and transmission of university courses and other original programming using audio/video servers, digital storage and streaming computer systems. They also provide video production, reproduction in various media, digital encoding of video, audio and stills.
The Digital Media Specialist (DMS) evaluates, implements, and promotes digital media equipment, software, and services that meet teaching and learning needs. The incumbent is responsible for designing, implementing and maintaining interactive websites and associated databases using a variety of programming languages. In addition, the incumbent supports and maintains the integration of digital video servers and other computing resources for the university community in specific applications that leverage computing technologies. The DMS works with clients and other IT staff to evaluate their needs and implements appropriate solutions for projects utilizing networked distribution and other computing and programmed resources. Solutions are developed using established computing technologies or by developing innovative and highly integrated unique software solutions.
The Digital Media Specialist reports directly to the Director.
Evaluates, implements, promotes digital media equipment, software, and services that meet teaching and learning needs.
Work closely with faculty, instructional designers, or online program managers to develop digital media solutions for online, face to face, or hybrid course delivery.
Researches, designs and installs applications and software for audio/video servers and audio/video streaming computers and devices. Provides systems analysis of audio/video technology and implements modifications to software and hardware for these systems that integrates with other applications and products. Troubleshoots problems and implements solutions.
Schedules lecture capture courses and events. Tests, corrects and reports problems for quality control. Edits recordings as needed. Update lecture capture database and hardware. Designs and creates 3d objects for use with lecture capture hardware and other projects.
Support faculty using digital media such as video management platform, lecture capture, and integration with learning management systems.
Directs student staff including hiring, training, scheduling, time tracking and assigning work. Oversees activities of student workers. Assesses performance and provides feedback. Counsels or disciplines as needed.
Leads or participates in technology workshops, events, outreach including the annual IT Tech Fair, Winter and Summer Faculty Institutes, and Keep Calm and Teach On.
Designs, implements and maintains interactive websites and associated databases using a variety of programming languages. Creates content for and maintains the IT-ATS web site. Uploads and maintains streaming media to the streaming server.
Works closely with campus clients in researching and recommending digital technology solutions for both departmental and university projects involving online delivery of instructional programs. Consults with faculty and staff regarding best practices and choice in using media.
Edits, creates, and/or converts digital media suitable for publishing online or digitally stored fashion.
Researches, designs, develops, tests and implements strategies for implementing new software and web applications supporting acquisition and delivery of online learning materials.
Maintains expertise in all areas of emerging computing technology for the creation and transport of digital media. Identifies, evaluates and recommends emerging digital media technologies and methodologies. Attends internal and external training.
Establishes and maintains appropriate working relationships with colleagues and clients and follows University and department policies and procedures governing IT efforts especially with respect to security and responsible use. Works within the department’s overall strategic plan following project priorities and scope. Meets deadlines and achieves goals.
Perform miscellaneous job-related duties as assigned.
Bachelor's degree in a digital media related discipline and four years’ experience integrating digital video, networking and computing resources in a complex information technology environment or an equivalent combination of education and experience.
Experience in a University computing service environment is highly desirable.
Knowledge of the principles, procedures and standards of integrated Web site structure/design and current authoring languages including multimedia, editing/authoring tools, and related Web site technologies.
Familiarity with HTML, Java and other Web-based programming languages.
Working knowledge of scripting languages such as PHP, Unix, MacOS and Windows experience required.
Working knowledge of databases (MySQL) is desirable.
Working knowledge of video and audio recording and editing software.
Knowledge of server administration is desirable.
Knowledge of small recording studio design and operation desirable.
Excellent problem solving, analytical, and troubleshooting skills required.
Requires effective interpersonal, customer service and communication skills (verbally and in writing) including the ability to communicate technical information to non-technical users and the ability to work effectively with a wide range of constituencies in a diverse community and rapidly changing technical environment.
Requires the ability to make administrative/procedural decisions and judgments, to analyze and resolve problems and to prioritize, plan and organize work.
Ability to consult and provide guidance to faculty, students and staff on media projects.
Ability to work closely with various members of the college community in concept and project development to meet their needs.
Special Requirements: The ability to lift and move, with or without assistance, computing related equipment weighing up to 50 pounds and the ability to accurately discern colors and the pitch, tone, volume and quality of sound.
Internal Number: 496095
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/