At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: August 4, 2020
UC Berkeley Extension is the continuing education arm of the flagship campus UC Berkeley. Since 1891, we've been assisting students in reaching their professional goals and accomplishments. We offer more than 65 professional certificates and specialized programs, and more than 2,000 classroom and online courses, with 45,000 enrollments each year. UC Berkeley Extension's online portfolio includes over 300 courses across numerous delivery platforms including Canvas, edX and Moodle. We pride ourselves on academic excellence.
The Senior Instructional Designer, working among the UC Berkeley Extension Content Development Team (CDT), will be key in the design and development of academic courses across Extension's broad portfolio of disciplines and audiences. Reporting to the CDT Director and working closely with academic programmers, subject matter experts (SMEs), and Junior Instructional Designers, the Senior Instructional Designer will design and develop engaging online content while utilizing technological innovation and pedagogical best practices to meet instructor and student objectives. The Senior Instructional Designer in collaboration with the CDT Director will mentor and train Junior Instructional Designers in the best practices of online course design and development. The Senior Instructional Designer with collaborate with the Junior Instructional Designer to build and maintain engaging online content while utilizing technological innovation and pedagogical best practices to meet instructor and student objectives.
Success in this role requires advanced understanding of digital instructional design, the online education industry and pedagogical trends, and learning management systems, platforms, and environments and their technical underpinnings; ability to quickly comprehend the academic and technical delivery needs of a course or program; ability to manage complex product development cycles and channels of work. This role also requires working with customers and stakeholders to develop solutions involving the use of computer systems, information flow and architecture; resolving and documenting business and user issues. A comprehensive understanding of the course lifecycle, academic environment, and student/customer experience is required.
Working closely with SMEs/faculty and academic stakeholders, applies advanced professional instructional design and technology skills to create highly complex online course designs, map learning objectives / outcomes to create performance data, apply programming knowledge or use technical tools to enable delivery of user behavior data related to interactive learning activities.
In collaboration with the Junior Instructional Designers builds out finalized design and layout for online Extension courses.
Working closely with SMEs/faculty and academic stakeholders, determines methods for delivery of course content and advocates technology tools and creative processes that advances student engagement and academic learning.
Working closely with the Junior Instructional Designers, media team and SMEs/Faculty, creates multimedia content, including interactive learning activities, video or audio components.
Consults with the CDT Director to establish detailed schedules for individual or multiple courses within a program, and oversees production.
Provides support and implementation for testing content and tools to meet ADA requirements, research and document copyright for embedded media and other non-faculty-created content.
Monitors course progress during instructional term and resolves issues with faculty and teaching assistants and others.
In consultation with the Academic departments and instructors, the Senior Instructional Designer ensures the technical accuracy and understandability of online content by providing timely and accurate troubleshooting for any course delivery issues.
Identifies and triages technical and logistical issues within live online courses through internal ticketing system and the course maintenance queue.
Escalates out of scope issues to the CDT Director.
Helps academic stakeholders, instructors and students troubleshoot issues they encounter while using supported software and platforms.
Responds to sensitive public inquiries submitted via the web or e-mail, ensuring tact, diplomacy, and political acumen while maintaining institutional integrity.
Works in a collaborative manner with other instructional designers, media team, faculty/SMEs, instructors and academic stakeholders and demonstrates diplomacy and tact in all communications.
Works with the CDT Director to solve complex content or delivery related issues through application of technology tools and approaches, and produces production processes for use across teams.
Works in a collaborative manner with others in a diverse environment and at all levels in the organization to prioritize work assignments, conduct analysis, and develop recommendations.
Leads the process to conduct appropriate job and task analyses in the context of instructional design of technical or specialized training.
In consultation with the CDT Director provides coaching and training to the Junior Instructional Designers on instructional design and technology skills.
Actively seeks out knowledge of new and emerging learning technologies.
Keeps current with accessibility issues, compatibility issues, and emerging technologies as appropriate for online learning materials and management systems.
Advanced ability to conduct analysis and develop recommendations, demonstrating organizational and problem-solving skills.
Advanced analytical, verbal, written and interpersonal communication skills, collaboration and negotiation skills.
Advanced knowledge of organization policies and procedures, including policies that impact online course development.
Advanced knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.
Advanced knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning.
Advanced understanding of business strategies and market priorities related to online learning and achievement of organizational goals.
Advanced knowledge and skills with relevant business software systems and content creation tools.
Advanced knowledge of applying adult learning theories and education methodologies in creative ways.
Advanced knowledge of e-learning strategies including but not limited to courses (e.g., processes and technologies, etc.).
Expert level skills in application of planning, resourcing and monitoring of effective design life cycles of training and other learning and performance solutions to support the organization.
Thorough knowledge to conduct appropriate job and task analyses in the context of instructional design of technical or specialized training.
Bachelor's degree in related area and/or equivalent experience/training.
Salary & Benefits
This is an exempt, monthly paid position. Annual salary is commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
Please submit your cover letter and resume as a single attachment when applying.
This is a one-year, full-time (40-hour per week), Contract (temporary) position. Remote telecommuting has been approved for this position.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.