The candidate being sought is to replace the product owner for Mobile Core in the Digital Business team. He / she should have strong domain knowledge of mobile banking and digital technologies and landscape. This has to be coupled with strong engagement and collaboration skills with product managers and partners.
Roles & Responsibilities: - Define strategy, roadmap and drive delivery of KPIs for Digital Channels, particularly Mobile Banking - Manage and drive digital projects/capability builds under Digital Channels - Lead and coach team to achieve business objectives-deliver cost and revenue objectives - Evaluate solutions proposed by IT, vendors / partners and make necessary recommendations - Engage business units and support partners to foster collaboration and teamwork to meet the business objectives of the unit - Influence and drive industry initiatives in collaboration with Govtech, ABS, MAS - Conduct / manage user acceptance test, develop rollout plan and complete implementation activities - Support smooth rollout of enhancements, manage pre and post-implementation activities, train frontline teams and develop processes with operations teams - Work closely with IT/ops team to resolve project and implementation issues
Qualifications - Possess university degree and at least 3 years' of work experience in a retail bank - Familiar with digital and mobile technologies development and trends - Proven experience in online/mobile banking product development and project management - Hands-on experience in developing user requirements, business analysis and managing user testing - Knowledge in retail banking products - Strong interpersonal and communication skills - Ability to build strong partnerships with internal business partners and inter-department associates - Work well under tight timeline and pressure and able to multi-task