About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities Job Responsibilities: 1. Overall Project Management o For BAU projects: Responsible for the overall delivery of the project (Quality, Scope, Budget), For strategic programs: Responsible for their project/ module, or for overall delivery if delegated by Program Mgr. o Develop and execute the Overall Project Plan o Module/project delivery in strategic programs o Reports to Program Manager 2. Stakeholder Management o Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes, etc. o Manage relationships with stakeholders o Ensure teams work in a collaborative environment 3. Scope Management o Manage all changes to the agreed scope of work o Review and assess changes and impact to timeline & cost o Ensure all changes are approved by PSC 4. Project Governance o For BAU projects: Prepare investment approval deck and manage approval of project by ITC/TPWC For strategic programs: Coordinate preparation of project plan for ITC, reporting to Program Manager o For BAU projects: Organize and facilitate PSC meetings, chair PWC meetings o For strategic programs: Secretary for PSC meetings, chair PWC meetings for their module/project 5. Risk and Issue Mgmt o Anticipate, capture and manage overall project-level risks and issues o Track risk aging o Own and drive resolution and escalate risks and issues in a timely manner 6. Implementation Management o Prepare overall implementation plan taking inputs from all stakeholders including technology. business, operations, regulators, etc., and co-ordinate execution by respective owners 7. Process Adherence o Partner with stakeholders in ensuring SDM is followed 8. Project Reporting Measure, monitor and report progress to stakeholders
Three or more years of IT experience, with sensitivity and commitment to business problem solving
Bachelor's degree in computer science, engineering or similar domain
Related professional/technical qualification (PMP, PMI, PRINCE2) will be advantageous although not mandatory
Hands-on experience with Agile development methods
Three or more years of BU or BU-facing experience, with sensitivity and commitment to business problem solving
Demonstrated experience and ability in successfully utilizing "soft skills" or "people skills"
Knowledge of project planning tools. Familiar with and able to apply project management methodologies (for example, PMI, Prince II and agile)
Business Domain knowledge in the below domains
Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques
Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
Distinctive blend of business, IT, financial and communication skills, as this is a highly visible position with substantial impact
Effective influencing and negotiating skills in an environment where this role may not directly control resources
Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.
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