As part of the Market Delivery Unit of Hong Kong, the Program Director (Banking and Financial Services specialization) provides leadership responsibility in driving the digital Banking Transformation agenda of financial institutions.
The role is responsible for providing oversight of high value and quality delivery of transformation program that requires the coordination of development, technology or services work involving banking platforms as well as any associated integration components/services. Leadership over the engineering team in re-engineering the banking platform and its integration with other business systems from both a technical and functional standpoint is expected.
Strong domain knowledge of financial systems are required to deliver effective end-to-end oversight and / or direct program management of all initiatives associated to the program through initiation, planning, analysis, design, testing, implementation as well as rollout/stabilization. The role entails regular contact with program stakeholders to provide timely updates on the progress of the projects, impacts and risks to projects and major milestones. All aspects of program delivery up to smooth cutover of and transition into BAU state is expected.
This role will provide leadership over a global/virtual team of solution architect, business analyst, technical specialist, product specialist, functional and specialist testing, and external vendors.
Roles & Responsibilities
Establish program structure working with appropriate department managers to identify appropriate resources.
Provide leadership and facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives.
Drive cross-functional team members to develop detailed project schedules and milestones, project plans, budget, scope, timeline and risks and risk mitigation plans to meet program requirements while maintaining positive team morale.
Develop program budgets and integrate program costs into the organization-level budgets and financial forecasts.
Own and maintain a complete program schedule and issues and risk list. Continually manage program expectations with team members, stakeholders and senior management by monitoring progress against the plan, escalating problems and issues that impact cost, scope or schedule and notifying affected departments.
Determine the frequency and content of status reports from various project streams, and oversee the preparation and organization of Project Steering Committees.
Manage assigned internal project team members as well as external implementation partners such as software vendors or technology consultancies.
Contribute to the setup of the capability base project management (methodology, templates, best practices, etc...)
Lead team to synthesize complex or diverse information; analyze situations, define key objectives, and develop strategies and action plans to ensure successful results for the program, team, customer, and the business.
Sk ills & Experience
Degree in an IT related discipline. Certification from PMI or equivalent association required.
15+ years of extensive program and project management experience in a complex and heterogeneous IT landscape, covering the full SDLC and knowledge in applying best practices/standard e.g. ITIL, CMMI, Six Sigma.
Proficient in project/program management methodologies; demonstrated ability to plan, schedule and coordinate a product development program and manage a cross-functional project team to deliver on time and within budget.
Ability to identify and drive issues to a quick resolution while balancing the needs of the business, the customer and the team; demonstrated ability to successfully manage multiple concurrent programs through prioritization.
Proven track record in excellent team and organizational leadership skills working with senior management and individual contributors; extensive experience developing, managing and mentoring collaborative cross-functional teams; ability to provide leadership and direction to project teams and the organization to ensure successful project execution; consummate team player with a positive, flexible and creative approach.
Demonstrate strong understanding of business, strategic direction, organizational structure and overall business goals in order to define and validate complete program requirements with business sponsors.
Strong technical background of Core Banking systems in a Retail, Commercial and Wealth Management banking domain, as well as good understanding of leading Open Banking standards.
Past delivery experiences in any of the banking domains; AML, FATCA, CRS, KYC, Credit Risk, Market Risk, Structured Products, Fixed income, Money Market, Securities, Derivatives, Funds, etc.
Familiar with one or more following regulations; HKMA, HK SFC, AMCM, SEC, FCA, FDIC, SEC.
Ability to understand and apply technical solutions to business requirements to meet goals.
Able to speak clearly and persuasively in positive or negative situations and write clearly and effectively at a high level; excellent ability to communicate program vision and collaboratively align diverse organizations; must have strong presentation and group facilitation skills.