Summary: Manages residential, commercial, or industrial real estate properties by performing the following duties personally or through subordinates: Essential Duties and Responsibilities include the following. Other duties may be assigned by the Regional Manager.
Hires, fires, disciplines, supervises and evaluates the performance of all staff members and oversees staff development
Carries site phone and is on-call for leasing inquiries and property emergencies
Ensures compliance by all staff with all company policies
Ensures compliance by all staff with Fair Housing rules and regulations, and all applicable federal and state compliance regulations • Ensures compliance by all staff with any applicable governmental or regulatory agency regulations (i.e., HUD, CHFA, LIHTC, various regional housing authorities, tenant recertification, subsidy billing, etc.) • Performs daily inspection of the property and annual inspections of each unit
Addresses safety and security concerns at the property
Performs market comparable studies to ensure that rents are in line with market conditions.
Promotes resident retention; resolves resident or commercial tenant issues; and ensures resident and tenant compliance with the lease and all property rules and regulations • Works in conjunction with the company’s lawyers regarding evictions
Oversees leasing and lease renewal processes, rental collection process, delinquencies, marketing activities, supply and equipment inventory and ordering, and processing of move-ins and move-outs.
Oversees maintenance, preventive maintenance, and capital improvement projects at the property; oversees work by contractors
Works with vendors and subcontractors
Works with the Regional Manager and the corporate office on annual budget development and monitoring, and control of accounts receivable and payable.
Assists the Regional Manager and the corporate office as requested with regards to property financing, refinancing, acquisition or disposition.
Assists the Regional Manager as instructed and as per business and operational needs Revised 2/24/2016 Supervisory Responsibilities: Directly supervises all on-site personnel. Carries out supervisory responsibilities in accordance with the company’s policies and in accordance with all applicable federal and state laws. Supervisory responsibilities include interviewing, hiring and training of employees; planning, assigning and directing employees’ work; appraising performance, rewarding, disciplining and terminating employees; addressing employee complaints and resolving personnel issues. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to do the following:
Walk for extended distances throughout the property
Climb stairs to enter apartment units
Sit for extended periods
Stand • Use hands for extended periods to type, input data and write
See, speak and hear
The employee must occasionally lift and/or move up to 10 pounds (for items such as office supplies, storage boxes containing current or archived files, etc). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions (while walking the property).
The noise level in the work environment is usually moderate. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Leadership and Teamwork: Is a driving force in building a positive team spirit; puts the success of the team above personal interests; displays passion and optimism; inspires trust and respect; effectively influences the actions of others.
Managing People: Takes responsibility for subordinates; gives and welcomes feedback; delegates responsibilities; gives appropriate recognition to others; develops subordinates’ skills and encourages growth.
Project Management: Coordinates projects and team activities; communicates changes and progress, completes projects on time and within budget. Revised 2/24/2016
Resident Services and Interpersonal Skills: Responds promptly and professionally to residents, and knows how to manage difficult or emotional situations; solicits resident feedback to improve service; meets commitments.
Oral and Written Communication Skills: Speaks clearly and persuasively in positive or negative situations. Writes clearly and informatively.
Quality and Quantity: Looks for ways to improve and promote quality and quantity of work. Demonstrates accuracy and thoroughness and monitors own work to ensure quality. Also meets productivity standards and completes work in a timely manner. Observes safety and security procedures
Business Acumen: Demonstrates knowledge of the industry, the market and competition
Attendance/Punctuality: Is consistently at work and on time. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/ or Experience: Bachelor’s Degree preferred; three to five years of related on-site property management experience preferred.
Language Skills: Fluent in spoken and written English. Bilingual a plus.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, late fees, commissions, proportions, and percentages. • Reasoning Ability: Ability to define problems, collect data, establish facts and draw conclusions.
Computer Skills: To perform this job successfully, an individual must have the ability to use Property Management software (such as One-Site), internet software, and spreadsheet and word processing software.
Certificates and Licenses: Individuals should have or be willing to obtain various certificates and licenses related to the job and/or required by the property or by state or federal law (i.e., Fair Housing Training, Sexual Harassment Prevention Training, A.R.M. or C.P.M. designations, certificates acquired through tax credit training, occupancy or recertification training, IREM courses, real estate sales licenses, etc.)
About MCR Property Management, Inc.
MCR Property Management, Inc. has been a leader in the property management industry since its founding in 1990 by Michael Belfonti, the company's President. The company manages millions of square feet of real estate, including residential apartment communities, office buildings, retail centers, and industrial parks.
MCR has managed assets in over 14 states and internationally, and its portfolio is currently valued at nearly half a billion dollars. The real estate professionals of MCR know that the company's success and growth is integrally linked to their responsible physical, financial, and administrative management of each asset in the company's portfolio. The company implements extensive preventive maintenance programs and performs regular detailed inspections of each asset.
Another hallmark of the company is its open-door policy with regards to communications with residents, commercial tenants, and all affiliates of the company.
MCR provides excellence in the creation and execution of innovative property management and leasing strategies as well as construction management. The company's direct experience also includes development, renovation, rehabilitation, reposition...ing, and asset acquisition and disposition. Whether renovating residential units, supervising development and construction, or increasing occupancy and rental income MCR personnel continually strive to add value to the assets they manage. Their aggressive management techniques result in high investor profit and outstanding returns.