Program Coordinator, Lionel Cant Queer Resource Center
Location: Santa Cruz Job ID: 8809
Initial Review Date (IRD) The Initial Review Date (IRD) for this position is: 07-30-2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement UCSC Resource Centers offer counter-spaces for students who are queer, trans, non-binary, womxn, and people of color, and engage the broader campus about issues and challenges facing our communities. The Resource Centers impact institutional policies and campus climate, and RCs offer programs and services to foster students' personal and professional growth, through community-based leadership development. The Resource Centers' vision is for students to feel fully affirmed in their diverse and intersecting identities, to be empowered in their academic success, and to graduate with a sense of belonging. Resource Centers include the following units: African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), El Centro: Chicanx Latinx Resource Center (CLRC), Lionel Cantu Gay, Lesbian, Bisexual, Transgender, Intersex Resource Center (Cantu Queer Center), and the Women's Center (WC).
The Lionel Cantu Queer Resource Center is the nexus of support and advocacy for the LGBTQIA+ community at the University of California, Santa Cruz. We create co-curricular experiences with students, staff and faculty to challenge cisheteronormative understandings of gender and sexuality. We build a more inclusive campus community with and for all queer and trans people by providing essential resources and education through programming, workshops and critical dialogues.
The Lionel Cantu Queer Resource Center envisions a campus that connects, retains and sustains queer and trans students, staff, faculty and alumni. We envision communities where queer and trans people thrive and are fully liberated, valued and celebrated.
Involves planning, developing, implementing and advising on programs, services, activities and processes for students in their non-academic life at the university, including residential life, public service, student conduct and judicial affairs, identity-based matters, sexual violence, leadership development, student government, student businesses, student organizations, and other student resource center areas.
Under the general supervision of the Lionel Cantu Queer Resource Center (the Cantu') Director, the Program Coordinator will coordinate multiple programs, provide substantial administrative support, and perform supervisory duties of student interns for the Cantu. The Cantu Program Coordinator will work with student populations and issues as they relate to academic success and personal development in a comprehensive university setting. The incumbent will also assist in developing and executing co-curricular, academic, educational and collaborative programming amongst all the Resource Centers in partnership with other Division of Student Success units and academic departments, with particular focus on programs that serve LGBTQIA+ students. Using professional student services theories and concepts, the Cantu Program Coordinator performs a limited range of duties and responsibilities within a Student Life program. The Cantu Program Coordinator works independently to provide information and interpretation of clearly defined policies, procedures and regulations. The Cantu Program Coordinator receives direction regarding more complex issues and / or program(s), identifies individual student needs for programs and services, and advises on appropriate programs and resources.
Pay, Benefits, & Work Schedule Salary Information: $20.35 - $22.75 / Hourly. Salary commensurate with skills, qualifications and experience.
Provide essential support services for a student program(s) and / or provide basic academic support services for the LGBTQIA+ communities at UCSC.
Assist Resource Center Directors and Specialists in producing and promoting large-scale events and project management, with particular focus on programs and events out of the Cantu Queer Center; such as contacting guests and coordinating travel, schedules, and day of program volunteer coordination and logistic details.
Plan and coordinate logistics for Resource Centers and Cantu collaborative programs and activities such as, Student Leadership Institute, the Trans Queer Fall Mixer, Resource Centers' welcome events, Resource Centers' leadership retreats, Big Break, ERC Open House, Stonewall Speaker Series, and our annual Lavender Graduation Ceremony.
Plan and coordinate specific cultural activities aimed at outreach, recruitment, and retention of historically underrepresented students within LGBTQIA+ communities.
Develop and oversee community service projects; handle all aspects of program coordination, including finances, fundraising, speaker/facilitator relations, content development, publicity, and necessary materials.
Evaluate programs in writing, including statistical data; report regularly on content and success of programs.
Work with outside agencies to refer students to work in public service roles; identify resources for student volunteer opportunities.
Connect bi-annually with local Santa Cruz Diversity Center to identify opportunities for programming and service collaborations.
Coordinate student panels and visits to the center for outside groups that contact UCSC and want to learn more about LGBTQIA+ life at UCSC.
Support the Cantu Graduate Assistant in their role as student volunteer coordinator and assist them with connecting volunteers to the Cantu Queer Center.
Maintain relationships with internal and external organization's stakeholders, particularly internal and external organizations that serve LGBTQIA+ communities and/or Queer and Trans communities of color, important to program success.
Plan and coordinate collaborative programs with campus units, academic departments and student groups.
In partnership with other professional staff at the Cantu Queer Center, co-develop and implement training for various campus units, including residential staff, student groups, and classes.
25% - Advising and Supervising Students
Provide transactional advising and guidance to student leaders participating in the Cantu internships programs, student government, co-curricular programs and / or organizations on non-sensitive issues. Facilitate student development in leadership, communication skills, project coordination and in establishing goals.
General supervision of student workers, volunteers, and interns; provide training, orientation, supervision and evaluation of student staff and volunteers who work on various projects in collaboration with the Cantu Director, Trans Education Specialist and Grad Assistant.
Assist in selection, hiring, and training of student interns and volunteers.
Maintain commitment to recruitment and management efforts that will support the achievement of campus / departmental affirmative action goals and enhance staff diversity.
Recruit, train, and coordinate volunteers for large-scale programs, including creating Google forms, communicating with students, support with publicity and assigning tasks.
Advise Student Program Coordinators and Lead Interns on program development, learning outcomes, and project management.
Under the guidance of the Cantu Director, RC Directors, or RC specialists, resolve non-complex individual cases regarding student affairs or student life.
Advise individual students and student staff / interns on academic, career, and personal issues; make needed referrals; develop and update referral listings.
Monitor student intern academic performance and maintain accurate grade reporting information.
20% - Administrative Support
Serve as an advisor to a small student service operation, which may include training students and staff, preparing budgets, and fiscal analysis
Represent the Cantu Director at relevant campus committee meetings; serve as primary administrative support for staff and committees requiring staff participation; responsible for minute preparation during weekly professional and student staff meetings.
Supervise and maintain student intern schedules, work logs and chore tasks within the space, as needed.
Coordinate Cantu Queer Center staff and student participation and schedule for on campus resource fairs.
Develop and maintain comprehensive knowledge of campus and unit policies, procedures and regulations related to unit programming; furnish such information as necessary and make referrals as appropriate.
Establish work standards and office procedures and ensure consistent application, in consultation with the Cantu Queer Center Director.
Manage facilities, reservations, office supplies, and equipment.
Assist in fiscal management, including creating and closing Purchase Orders, reviewing encumbrances, and submitting necessary forms for purchases, reimbursements, and other fiscal matters.
May provide recommendations and suggestions for changes and / or development of new activities and services.
Assess programming needs; work with LGBTQIA+ communities to design and implement programs; develop programming with student organizations, colleges, resource centers, and other campus units.
Maintain databases of Cantu internship program alumni, staff/faculty affiliated with Cantu programs, and student leaders from LGBTQIA+ groups
Maintain archives of events; design materials to evaluate, assess, and maintain statistics and produce reports on programming events.
5% - Other Duties
Duties as assigned.
Bachelor's degree in related area and/or equivalent experience/training
Experience in creating, implementing, and publicizing diverse, successful, mostly low-budget large-and small-scale events
Excellent initiative, resourcefulness, and problem-solving skills
Attention to detail
Excellent organization skills and abilities sufficient to independently establish priorities and complete concurrent assignments with frequent interruptions and noisy work environment
Strong cultural competency skills to engage with individuals from diverse backgrounds, particularly those with identities served by this Resource Center
Experience working with diverse student populations, including student organizations, and college campus departments and committees
Knowledge / understanding of diversity issues in higher education
Related administrative experience sufficient to provide support functions to the Resource Center Director and staff
Strong interpersonal and communication skills; ability to give, receive and record clear, concise information or directions (written and oral), facilitate discussions, and mediate conflict resolutions
Ability to exercise tact and diplomacy, sensitivity and helpfulness when interacting with students, faculty and staff from diverse cultural or socio-economic backgrounds or handling sensitive issues
Ability to produce detailed reports and documents; ability to analyze data, present findings, and suggest resolutions
Ability to learn policies and procedures from both verbal and written sources; ability to apply and explain office policies and procedures with consistency
Knowledge and experience using standard office computer applications such as Google Email and Calendars, Word, Excel, database software
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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