Global Technology & Operations (GT&O) provides end-to-end technology and fulfillment to individual consumers, small businesses, middle-market businesses and large corporations. Globally, GT&O manages the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle-market lending, treasury services, investment banking, and sales and trading.
The Global Technology & Operations Development Program is a 10 week internship designed to provide external candidates pursuing an Bachelor’s degree, opportunities focused on operational line of business functions supporting our technology and operation businesses within Bank of America. Participants are involved in a variety of activities designed to foster teamwork, influencing, leadership of processes and/or projects that will drive results and demonstrate Bank of America’s vision and culture.
Potential placements include:
Operations Analyst; Process Design Analyst; Operational Risk Specialist; Trade Control Analyst; Operational Risk Specialist; Technology Business Development; Technology Lead; Risk Technology
Must be pursuing a bachelor’s degree from an accredited college or university
Graduation date between December 2021- June 2022
Work experience 0-3 years
Minimum 3.2 GPA preferred Desired Skills:
Strong analytical skills
Solid organizational skills, excellent planning ability, and project management skills
Ability to communicate effectively in both written and verbal communications
Demonstration of leadership
Ability to demonstrate adaptability and flexibility in a changing environment
High standard of professionalism
Strategic thinker with the ability to translate tactics into broader application across multiple audiences
Sound judgment and the ability to deal with ambiguity and high pressure situations in a changing environment
Ability to navigate in a highly matrixed environment
Ability to inspect and understand a business end to end (process & risks)
Ability to influence change adoption, lead quality focus
Flexibility in exploring a variety of business areas
Bank of America is unable to consider candidates that will require visa sponsorship now, or in the future, for this specific role Training:
Participants receive an orientation to Bank of America with overviews on the history, culture, business organizations, and program structure. Participants also participate in on-the-job training, a learning curriculum, executive speakers and events with peers and associates from across Bank of America.
Program Locations - Including but not limited to: Chandler, AZ, USA; Charlotte, NC, USA; Hopewell, NJ, USA; Jacksonville, FL, USA; New York, NY; USA
About Bank of America
By delivering capabilities through eight lines of business, we provide a unique advantage to each customer and client: the powerful expertise of one team, working together to deliver on our purpose to help make financial lives better through our focus on responsible growth.
Employees in banking, markets and finance roles work directly with individual clients across the U.S., as well as companies and institutional clients globally. This includes our Consumer & Small Business, Wealth Management and Global Banking & Markets lines of business.
Employees in our business support functions work on specialist teams to ensure the strategic, efficient and successful operations of our organization’s day-to-day business. Our administrative, finance, audit, human resources, risk and legal functions make up this team.
Employees in technology and operations help provide the infrastructure, technology platforms and information security capabilities crucial to our ability to serve our clients.