The Chief Technology Officer provides broad leadership as well as operational oversight for the Information Technology organization. The CTO reports to the CIO and is a member of the IT leadership team. This key leadership position assists the CIO with implementing a forward-looking, mission-driven IT technical roadmap along with a plan to execute it in an effective/efficient manner. The CTO is expected to bring innovative technical solutions/strategies and plays a key role in collaborating with the Vice Chancellor, the UTC Leadership team, and other members of the University community to enhance the right level of technical innovation to support the mission of the UTC campus. The best candidate would also be able to make connections strategically into the Chattanooga community, finding ways to further the overall IT mission of UTC. This position will work collaboratively across the entire UT system, looking for opportunities to streamline technical responsibilities where it is advantageous.
Serves on behalf of the CIO as the principal IT Officer related to technical matters.
Drives cross-institutional initiatives and executive-level projects, fostering strategic partnerships in carrying out enterprise-wide computing services for the central IT organization.
Partners with the CIO in prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects in alignment with the University mission and goals.
Assists the Chief Information Officer in making decisions based on the right level of technical innovation and creativity, closely balanced with budget, user experience, and campus strategy.
Assists the CIO with facilitating an IT architecture review across the multitude of campus systems. Investigating opportunities with academic departments in the spaces of data analytics platforms, middleware platforms, mobile solutions, etc.
Provides a comprehensive set of technical response metrics with targets that guide departmental goals and help institute a culture of continuous improvement.
Handles departmental personnel issues, including compensation, equity, and performance.
Assists the CIO in annual budget and salary planning activities - includes maintaining a technical roadmap that supports the campus
Oversees training and development, including travel approval, for the unit.
Ensures timely communication is pushed out regarding maintenance and critical outage expectations for the unit and serves as point of contact for campus technical communications in close contact with the Associate CIO
Develops requests for and leads business value assessment in reference to leading-edge information services technology.
Serves as a Leadership Change Approver for tasks requiring change management within campus systems.
Manages day-to-day operations and project work for Network, Telecom, and Enterprise Systems teams.
Oversees the recommendation of and the implementation of best practices related to campus security and consults on the development of the annual security plan.
Technical Management/Architecture Review:
Oversees the technical systems and commodity application portfolio for the Office of Information Technology. Helps drive metrics in support of continuous improvement. Also uses data to help manage user experience
Leads development of business cases or assessments to help with decision-making and the communications around it to executive-level audiences.
Serves as the initial point of contact for review of technical architecture on campus. Works collaboratively across campus and the UT system to drive and implement a data center strategy that balances cost with customer requirements.
Promotes the use of project management and IT service management best practices within IT and across the institution.
Innovation and Creativity:
Works with vendors, other campus units, and internal teams to provide creative solutions to problems - finding a balance between IT innovation and effectiveness. Focuses on strategies that support the latest technology in teaching, learning, research, and engagement.
Partners with the Chattanooga community and campus partners to keep UTC technology fresh.
The Ideal Candidate will possess:
Knowledge of human resources management, organizational communications, and organizational development.
Knowledge and experience managing Project portfolio and ITSM processes.
Knowledge of contracting, procurement, and vendor management - including accessibility and data security.
Effective skills in research and analysis, project management, and system implementations.
Exceptional interpersonal, written, and presentational communication skills and the ability to maintain effective working relationships with stakeholders and colleagues.
Excellent decision-making, time-management, and planning skills.
Customer-centric approach to problem-solving.
Effective relationship-building skills to engage campus stakeholders, resolve issues with a sense of urgency, and communicate in a timely manner.
Change management and experience leading others through change.
Ability and drive to make connections into the UTC community for the benefit of UTC and beyond.
Ability to be an enthusiastic and resourceful leader.
Ability to be a self-starter and motivated to move projects forward.
Ability to manage competing priorities in a highly demanding environment.
Ability to successfully work collaboratively across an organization with interdisciplinary teams to develop and obtain broad support for a shared vision and long-range plans.
Review of applications will begin on June 26th and continue until the position is filled. Applications received by this date will receive priority consideration.
Internal Number: 200507
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service, and dedicated to meeting the diverse needs of the region through strategic partnerships and community involvement.