Working at MIT offers opportunities, an environment, a culture - and benefits - that just aren't found together anywhere else. If you're curious, motivated, want to be part of a unique community, and help shape the future - then take a look at this opportunity.
DIRECTOR OF STUDENT FINANCIAL COUNSELING , Student Financial Services (SFS) , to assume a newly created position that will create a strong integrated service that includes financial aid, customer service (financial aid and student accounts) and financial education functions and ensure access and affordability for MIT students and their families. Will oversee the twelve-member SFS counseling team, providing guidance, mentorship, and direction to staff; offer advice on the annual financial aid application and awarding cycle, providing oversight and strategic direction to the customer service function and guiding the development and communication of a financial wellness curriculum for students; and collaborate with the director of student financial operations and director of SFS to ensure a seamless workflow and staff engagement. Will report to the director of SFS.
Job Requirements REQUIRED : bachelor's degree; at least eight years of progressive student financial services experience at a higher education institution; proven experience supervising a diverse and talented staff; expert-level knowledge of financial aid file review, eligibility determination, and/or student account payments (preferably student financial services related systems, e.g., PowerFAIDS, Banner, TouchNet); an interest in and aptitude for technology and proficiency mastering new information systems; proven history of working well in a collaborative role in a highly matrixed management environment; ability to take full ownership for driving projects, manage resources efficiently, and effectively delegate and prioritize; commitment to serving a diverse customer base, continuous process improvement, and ensuring access and affordability for MIT students and families; and excellent collaboration, analytical, communication, and presentation skills; a strong bias for action; and ability to analyze and interpret complex and multifaceted situations. Job #18769-11
Internal Number: 18769
About Massachusetts Institute of Technology (MIT)
The mission of MIT is to advance knowledge and educate students in science, technology and other areas of scholarship that will best serve the nation and the world in the 21st century whether the focus is cancer, energy, economics or literature