You bring your body, mind, heart and spirit to your work as a ServiceNow Systems Analyst.
You know how to move fast. You know how to stay organized. You know how to have fun.
Youâ™re equally comfortable with designing workflows and items, participating in build/configurations and implementation activities to help enable digital transformation within SCL Health.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
Work from home/remote eligible.
As a ServiceNow Systems Analyst, you need to know how to:
Perform day-to-day support, administration and maintenance of the SCL Healthâ™s ServiceNow platform
Work closely with the ServiceNow Developers to build catalog items, record producers, and develop other various ServiceNow modules/applications
Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally and ensuring department SLAs are met
Monitor health, usage, and overall compliance to licensing within ServiceNow
Develop clear and concise technical and process documentation
Perform testing and documentation of ServiceNow updates and releases
Translate customer metric and KPI requirements into ServiceNow reports and Dashboards utilizing a combination of out of box reporting and Performance Analytics tools
Work within an Agile development off of user stories, enhancements, features, scrum tasks, and changes to deploy created solutions
Adhere to established platform design and architecture standards
May work 100% remote
We hire people, not resumes. But we also expect excellence, which is why we require:
Bachelor's Degree in Computer Science, Business, Engineering, or equivalent experience
ITIL V3/4 Foundations Certification
ServiceNow Certified System Administrator Certification
Two (2) years administrator experience on ServiceNow or equivalent ITSM platform Experience with core ITSM, ITOM, and ITBM ServiceNow processes
Your next move.
Now that you know more about being a ServiceNow Systems Analyst on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 20001626
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.