Campus Communications Infrastructure (CCI) is a unit within the Networks division of UITS. CCI's portfolio includes Active Directory Services, Skype for Business, O365, Teams, Exchange, Enterprise Certificate Authority, IronPort email security, IU List, IU Fax, PureConnect Contact Centers, Ribbon Session Boarder Controllers and Gateways, AudioCodes IP/TDM gateways, and PCR360.
Specifically, this position will be part of the Windows Team within CCI.
As a member of the Windows Team, you'll work in a fast paced dynamic environment designing, building and maintaining Active Directory Services, Skype for Business, Office 365, Teams, Exchange, Enterprise Certificate Authority and other services.
The Principal DevOps Systems Administrator works independently at the highest level on all phases of system administration (Windows or Linux) to provide highly specialized technical expertise when collaborating, leading and ensuring the successfully delivery of various university applications and services for faculty, staff and students on all campuses of Indiana University. The Principal DevOps Systems Administrator establishes team technologies for task automation, configuration maintenance, scripting, framework development, and database management. Leads in the oversight and documentation of the security and integrity of the systems, including security compliance.
Performs as the highest technical resource for UITS systems which support mission critical environments for the university. Responsible for developing and maintaining scripts involved in building, configuration, operation, monitoring, and maintenance of a wide variety of servers and systems, such as web servers, database servers, and file, print and application servers.
This position will have a highly visible role to communicate and consult and to lead tactical and strategic planning by working with peers in OVPIT, UITS and other university functional units to design robust system environments for the support of the core academic mission of the University. Will have to establish collegial relationships with counterparts in the other areas, balancing advocacy for own area with the need to cooperate in the management of extremely complex interrelated systems. Mentors and coaches other staff within the team.
Many of these systems require continuous operation, high availability and 24 x 7 x 365 support. As such, the Principal DevOps Systems Administrator will maintain a flexible work schedule. Serves as a Point of Contact for the DevOps operations team.
Bachelor's degree in Computer Science, Informatics, Business Systems, or a related discipline and five years of systems analysis and administration (Windows or Linux) , scripting, or software development experience.
Combinations of education and related experience may be considered.
Demonstrated experience in analyzing complex problems and producing concrete, actionable solutions. Experience leading detailed requirements and specification activities. Experience in resolving highly complex integration issues involving multiple technologies and cross-unit coordination. Expert knowledge in administration of systems including building, configuration, operation, monitoring, and maintenance of a wide variety of servers and systems such as web servers, database servers, file and print servers, virtualization hosts and remote desktop farms. Expert knowledge of various computer systems, storage systems, backup systems, network systems, network protocol and software interfaces. Excellent interpersonal and communication skills. Customer service attitude and willingness to work as part of a team in a dynamic and complex environment. Ability to work with a variety of people with varying degrees of technical knowledge. Ability to assume project leadership for projects and work at the highest level of technical complexity. Strong problem solving skills with high levels of accuracy, dependability and responsibility.
Industry standard certifications. Foundation of project management skills. Effective leadership skills. Demonstrated knowledge of scripting, network protocols, web servers, transaction processors, authentication, firewall and load balancing. Familiarity with Powershell, C#, or other programming languages. Familiarity with web deployment or Azure Pipelines. Familiarity with Rivet, CSS, and other web development frameworks. Familiarity with Azure, Azure AD, or other cloud based subscription platforms.
Working Conditions / Demands
Requires extreme mental concentration, attention to detail, and excellent organizational skills to balance competing demands and priorities in a fast-moving, collegial environment. Attendance, writing, driving, sitting and/or standing (particularly for long periods of time), keyboarding and/or staring at a computer screen (particularly for long periods of time), talking, hearing, walking, seeing, lifting.
Must be able to maintain a flexible work schedule.
Supported servers and systems are located in both Bloomington and Indianapolis, necessitating occasional travel to other IU campuses. Occasional travel for conferences and/or training.
Primarily in Bloomington, Indiana
Salary Plan: PAE
Salary Grade: 4IT
Job Function: Information Technology
This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.