Work within a team of dedicated project managers and senior network engineers to deliver technology infrastructure solutions.
The focus for this role is on (1) Network Operations, (2) Support issues, projects.
Note, a clear and specific track record in one or more of these project types are a necessity.
Drive the partners/suppliers to participate actively in daily network operations activities to ensure the stability of the network/voice infrastructure
Monitor and manage the LAN/WAN network, connectivity between all datacenters, sites and extranets
Ensures network devices (include firewalls, load balancer etc) firmware and OS are up to standard and apply/upgrade patches on a regular basis.
Experience on Automating daily network tasks using scripting(Python)
Responsible to support, configure and manage Cisco Routers and Switches, Checkpoint VPN appliance, Checkpoint Firewall, Load balancers and event correlation appliances throughout the implementation phases of the infrastructure projects
Maximize network performance by monitoring performance; scheduling upgrades; collaborating with network architects on network optimization efforts.
Act as the escalation point for all network operations issues from all parties within the Bank and manage all related communications processes on a real-time 24x7 basis
Actively engage with business parties and external vendors for managing operations issues
To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure
Provide daily level one operation support for telecom services, eg IPT password reset, configuration setup, equipment deployment, etc
Manage and collaborate with external vendors such as carriers and cabling contractors for daily and project requirements
Closely coordinate and conform to Change Management policies, process and procedures on any network changes.
Maintain and update all network related documentation and risk assessments as required
Assist Architect team on new infrastructure implementations
Execute on IT projects related existing infrastructure enhancement
Diploma/Degree in electrical/electronic engineering, computer engineering or related discipline
Attained CCNA/CCNP/CCIE technical certification
Minimum 5 year's work experience in either the financial or telecommunications industry with an excellent understanding of WAN, LAN and Voice technologies and network operations
Experience in operational support skill in Cisco router/switches, including Juniper Firewall platforms; Checkpoint Firewall/VPN platforms; NICE, Etrali, Alteon and F5 load balancers
Experience in various network monitoring tools on data & security infrastructure such as Solarwind, Netscout, Checkpoint, Netscreen, Cisco OM, TACACs, Infovista, Cacti, Fluke VPN Xpress, ServOne
Experience in ITIL and defining various network documentation for operations support
Good knowledge of TCP/IP, ATM, Frame-Relay, MPLS, Cisco Routers and Multiplexers, Remote Access
Experience on Automation using Python, Go or any other programming language.
Experience in Change, Incident, and Problem management in banking industry
Proficiency in SharePoint
Experience with Vendor management
Understanding the risk management and work closely with the Bank information security and risk team.
Strong interpersonal, written and verbal communication skills
Proactive and possess initiative, self-motivated team player capable of working with minimal supervision,
Willing to work in non-office hour and provide 7x24 on-call standby support