The Applications Development Manager is responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to drive applications systems analysis and programming activities.
Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
Review and analyze proposed technical solutions for projects
Contribute to formulation of strategies for applications development and other functional areas
Develop comprehensive knowledge of how areas of business integrate to accomplish business goals
Provide evaluative judgment based on analysis of factual data in complicated and unique situations
Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project
Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
6-10 years of relevant experience in the Financial Service industry
Experience as Applications Development Manager
Experience as senior level in an Applications Development role
Stakeholder and people management experience
Demonstrated leadership skills
Proven project management skills
Basic knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Citibank Global Consumer Banking business focuses on leveraging Citi's deep global footprint to maximize consumer benefits while delivering a consistent and enhanced client-centric banking experience. The products and services under Citi's Consumer Banking include retail banking, wealth management, credit cards and loans for individual retail customers. A great selection of these products and services has been developed to cater today's customer needs and lifestyle, and now more than ever before are enabled through Citi's digital channels, not only looking forward to being customer's bank of choice but also to talent's first choice. The Consumer Technology division is embarking on a digitally served customer-centric journey and we call out for passionate professionals that want to make waves in the digital banking sector. This role is a senior application development and delivery level position in Citi Digital Asia/EMEA team responsible for accomplishing results in the domain of Rewards, Offers, Loyalty and Insurance through the management of a team in an effort to establish and implement new or revised application systems and programs The overall objective of this role is to drive applications system analysis, development and deployment activities.
Coordinate end to end activities in the domain of Digital Rewards/Offers and Loyalty from front end to core banking systems
Deliver next generation platform for Digital Rewards/Offers, Loyalty and Insurance for key digital channels including Mobile, Internet in the bank across all countries
Drive proof of concept across Mobile/web technologies to access new solutions/application paths
Manage stakeholder communication with business and technology senior management
Drive adoption of common delivery framework across technology area of Mobile/web/micro services/workflows
Ensure high level of engineering standard is maintained and right opportunities are provided to the team for upskilling and cross skilling
Manage a team of highly motivated managers, designers and developers drawn from our strategic partners and Citi staff based in multiple geographical locations.
Manage and track resources, review works to ensure high quality job to achieve customer satisfaction and service commitments
Provide leadership, development opportunities, performance management, development and succession-planning, staff communications, and positive interactive working environment to ensure the highest productivity and employee engagement
Adhere to the Citigroup's compliance standards and ensure compliance for the applications managed
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