Opening with our client for a mid-level Salesforce Administrator.
The primary responsibilities include:
Customize Salesforce.com fields, page layouts, record types, dashboards, etc.
Maintain security including user accounts, sharing rules, user roles, user profiles, etc.
Maintain and create workflow rules, validation rules, formula fields, escalation rules, etc.
Maintain overall system configuration
Manage the ticketing systems for all Salesforce related Incidents and Change Requests
Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
Manage operational requests and troubleshoot issues
Maintain system metrics to track trends in usage and data integrity
Work with business stakeholders to prioritize change requests and gather requirements
User profile, role and permission sets management
Overall support for functional user needs
Prior Salesforce.com administration experience
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Ability to communicate with a range of technical and non-technical co-workers
Solid business acumen and problem-solving skills
Detail oriented with strong project management skills
Strong focus on teamwork and ability to manage relationships across multiple departments
Internal Number: 20556
About Oxford Solutions, Inc.
Since 1998, Oxford Solutions has solidified our reputation as a reliable, cost-effective staffing solutions provider…whether it’s a mission-critical project of any magnitude, or simply to fill a necessary temporary opening to keep operations running smoothly.