Title: Enterprise Analyst (1 position available) / Associate Enterprise Analyst (1 position available)
Posting Number: 1061
Hours: 40 Hours/52 Weeks
Salary: Meet and Confer (see compensation statement below)
Reports to: Director of Enterprise Applications
Close Date: Open until filled, initial review date May 19, 2020
Starting salaries will vary depending upon the qualifications and experience of the selected candidate. This position will be filled at the Enterprise Analyst, Grade 16 salary of $65,719 as the primary goal. The requirements listed below reflect the Enterprise Analyst level expectation. Applicants with lesser experience are encouraged to apply and may be considered if the primary goal is not met. Lesser-experienced candidates will be classified at an Associate Enterprise Analyst, Grade 14 salary of $54,925.
Responsible for the implementation, development and support of enterprise and departmental information systems designed to improve business function.
ESSENTIAL JOB FUNCTIONS
Note: Although the essential job functions are similar for an Associate Enterprise Analyst and Enterprise Analyst, the degree to which these duties are met varies based on the position assigned.
Develop, customize and support applications using Oracle/PeopleSoft tools, including PeopleTools Application Designer, PeopleCode, SQR, COBOL, Application Engine, Integration Broker, and BI Publisher
Excellent analytical and problem solving skills
Assist with the overall support of the enterprise software across all environments
Provide support for enterprise application tickets received from the Customer Support desk
Submit software problems to vendors and apply resolutions
Work directly with external software developers in order to resolve product issues
Provide guidance and assistance to other analysts and engineers in troubleshooting complex system design problems
Evaluate, administer, test, re-develop and deploy application upgrades, updates, and fixes.
Meet with users to determine business functionality. Provide direction and documentation regarding products or system processes that meet these needs. Research and investigate new functionality and system design issues
Consult with customers in order to determine their information collection requirements and help them to develop specifications for functional, cost efficient systems that will meet current and future business needs
Keeps abreast of changing technologies and investigate new software solutions in order to make recommendations for improvement.
Work in cooperation with team members in order to globally deploy software and their resolutions, as well as, ensure that systems are streamlined to run efficiently and effectively.
Research, evaluate, select, install, configure, test, support and maintain information system applications
Design, develop, maintain and support custom relational database management systems
Develop bolt-on systems for product functionality not currently available
Proficiency with providing and consuming Application Program Interfaces (APIs)
Develop using 3rd party enterprise software (Perceptive ImageNow, Gideon Taylor eForms, etc)
Develop automated business process flows within PeopleSoft, Gideon Taylor eForms or ImageNow
Design and test application access, roles and privileges
Assist functional users in the development of procedures and documenting of processes
Adheres to change management best practices and uses GRCC-supported tools for code and object migration and
Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
MARGINAL (Non-Essential) JOB FUNCTIONS
Other duties as assigned by the Director of Enterprise Applications
Bachelor’s degree in Computer Science, Information Technology, or related field or bachelor’s degree in another field with significant coursework in one of those disciplines.
National Career Readiness Certificate preferred but not required.
Note: Work Experience of the Enterprise Analyst assumes all knowledge of the Associate Enterprise Analyst.
Associate Enterprise Analyst Work Experience
Enterprise Analyst Work Experience
Experience with development (in an enterprise level system or higher education environment preferred)
A minimum of 3 years’ experience as an application developer or equivalent role in mainstream software development (in higher education preferred)
Experience with PeopleSoft development a plus
Proficiency working with Oracle (PeopleSoft) technical tools that support Campus Solutions, Human Capital Management (HCM) or Financials (FS) version 9.0 or later or another enterprise information system
Experience in one or more higher education functional areas such as HR, Finance, Student Records, Student Financials, or Financial Aid preferred.
Relational database architecture exposure and demonstrable knowledge of SQL
Relational database architecture experience (Oracle 11g or later preferred) and proficiency in advanced SQL.
Knowledge of database and program design, object oriented programming, and unit testing of software packages
Experience should include, but is not limited to, analysis, database and program design, programming and unit testing of software packages and internally developed systems
Experience writing queries, reports or programs using development tools such as SQR, Java, Python, etc.
Proficient development of applications that include a level of complexity.
Prior experience with additional systems including Document Management (ImageNow), Forms Tools (Gideon Taylor eForms) or Classroom Scheduling solutions (e.g. CollegeNet Series25 software) a plus
Project management skills including analyzing and developing project requirements and specifications, as well as timeline development preferred
Sitting or standing for long periods
Long periods at a computer discerning detail from less than a few feet away
Use of hands and fingers to handle, grasp, and control
Create and comprehend verbal and written English communication to and from various constituents.
Maintain a clear focus on customer service.
Maintain emotional control under stress related to short deadlines and multiple projects.
Must be exacting in work and pay close attention to detail.
Frequent interruptions, hectic pace and responsive to quick deadlines
May require on-call availability
After hours and weekend work when required
Requirements to visit other offices and remote sites and otherwise work outside the office environment
Long periods of intense concentration reviewing data and information
Work is in close proximity to other people in a shared office space.
Some travel for training will be required.
METHOD OF APPLICATION
To apply for this position, please visit our website at www.grcc.edu/jobs Grand Rapids Community College is only accepting online applications for this position. Submit a cover letter and resume in one document. The opportunity for this position is open until filled, initial review on May 19, 2020. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
Internal Number: 1061
About Grand Rapids Community College
The urban campus of Grand Rapids Community College is situated on a six-block area in the heart of Michigan’s second largest metropolitan area with a population approaching one million. GRCC, founded in 1914, is the oldest community college in Michigan, but the atmosphere is exciting and contemporary; its top-notch faculty, commitment to diversity in programming and campus lifestyle, and the strong spirit of community collaboration under the leadership of President Bill Pink, make it a vital and rewarding workplace. Known as “The Community’s College,” GRCC is responsive to the needs of surrounding business, economic, cultural and educational environments. The college offers credit and non-credit, associate degree and certification programs, and workforce training at both on- and off-campus locations so that students of all ages and abilities can pursue personal goals for higher education and/or enhanced job opportunities with success. For more information about GRCC, visit our website at www.grcc.edu