1. Provides technical expertise in resolving user system deficiencies and determines appropriate action. 2. Provides system services and analyze system performance for stakeholders and intended end users. Performs all activities necessary to activate a new operating system or new release of an existing system, including analysis, design, implementation, and related documentation. Analyzes systems performance and modifies programs to increase the efficiency of the operation. Reinstates integrity of system as quickly as possible following an outage in order to minimize item and data loss. 3. Recommends and authorizes system upgrades and software installations. 4. Designs, develops and implements new system tools. 5. Analyzes execution time of commonly used instruction to identify and replaces those that are inefficient or slow to operation. 6. Analyzes, evaluates and takes steps to circumvent problems and restores systems to operating condition. 7. Contributes in the determination of specifications and determines the combination of options needed to tailor an operating system to meet the business needs. 8. Conducts training and user education. 9. Researches new technologies, processes, and methodologies. 10. May perform other duties as assigned.
Preferred Education: ITILv3 Foundation, CCA V
Preferred Education, Experience and Skills: ITILv3 Foundation, CCA V
Posting Position Title: Operating Systems Programmer
Required Skill/ability 3: Experience packaging and delivering software to diverse endpoints. Understanding of self-service software distribution concepts.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Systems Engineer, Digital Technologies
Required Skill/ability 1: Demonstrated ability to architect and support an enterprise level virtual application delivery or desktop environment such as Citrix, XenApp / XenDesktop, VMWare, Windows Virtual Desktop or other virtualization platform.
Required Skill/ability 4: Experience in one or more scripting languages such as Powershell, Bash, AppleScript, VBScript.
Required Skill/ability 2: Intermediate level knowledge and ability managing endpoints via Microsoft SCCM (ConfigMan), IBM Endpoint Manager (BigFix), Microsoft Intune or similar tool.
Bachelor's Degree in a related field and two to five years of related work experience or an equivalent combination of education and experience.
Internal Number: 61170BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.