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Health Sciences Administration and the Center for Shared Services has an outstanding opportunity for a UW Financial Transformation Program Liaison. This position is funded for two years, after which time employment may not be continued.
This position will play a key role in liaising between the UWFT Program and Health Sciences Administration (HSA), supported units and the Center for Shared Services (CSS). Ensuring that critical information flows both directions between HSA/CSS and the UWFT Program. The UWFT Program Liaison will be responsible for providing clear communications resulting in understanding and acceptance in HSA/CSS by an array of affected constituents ranging from daily to occasional users of the system, to other stakeholders who may raise questions or concerns regarding this effort, its associated costs, and outcomes / benefits.
The UWFT Program Liaison will focus on the people and process side of change, including changes to business processes, systems and technology, job roles, and organizational structures. This position is responsible for defining and implementing change management plans that maximize employee engagement to ensure successful adoption and transition to the new system, roles, and processes. A primary focus will be working with unit-level leaders and teams to ensure that units and departments maximize buy-in and are able to leverage the UWFT to improve efficiency and compliance in financial transactions.
This position will report to the Executive Director, Health Sciences Administration. The UWFT Program Liaison works closely with other members of the HSA leadership team, the CSS Finance Manager and finance leads in HSA supported units focusing on process improvement and new system implementation, change management, communications, and training. Additional responsibilities include supporting the functional teams in integrating new and old financial systems and providing support and coaching to unit leadership, front-line managers, and supervisors as they help their direct reports through the transition.
RESPONSIBILITIES: HSA/CSS Readiness Lead · Provide change sponsorship at HSA’s level · Receive early access to UWFT Program information and progress updates and responsible for sharing with HSA leaders · Coordinate and oversee change management-related activities within HSA/CSS and supported units · Serve as the main point of contact for HSA at all UWFT meetings ensuring that important information flows both directions between UWFT Program and HSA/CSS. · Provide feedback to the UWFT change management team · Attend bi-monthly meetings
Communication and Business Process · Provide clear and frequent communication to stakeholders on UWFT Program. Leader in addressing barriers and developing solutions. Develop and execute a comprehensive, actionable, and targeted change management plan around changes to people, processes, and systems; apply a structured approach and methodology for people-side change including stakeholder analysis, coaching plans, communications, training, and resistance management plans · Participate in business process workshops to understand the current and future business processes; assess the change impacts on the organization and roles · Support organizational design: understand the current organization and roles, design the new business organization structure, and map roles to the new structure; realign Finance policy to the new design
Readiness Assessment and Measurement · Conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner to sponsors and stakeholders · Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes, and adjust change management strategies and tactics as necessary
REQUIREMENTS: · Bachelor's Degree in communications, organizational development, HR management, behavioral psychology, business, or related field · Minimum of 5 years of experience with both theoretical and practical aspects of organizational change management and employee support in an enterprise project context · Understanding of Finance business processes · Excellent communication skills – both verbal and written, including active listening and the ability to clearly articulate messages to a variety of audiences · Strong group facilitation skills with demonstrated experience turning working session notes into high-quality deliverables · Demonstrated ability to coach and mentor others · Ability to influence others and move toward a common vision or goal · Strong interpersonal skills to establish and maintain positive working relationships with a wide array of stakeholders, colleagues, and staff · Demonstrated ability to work independently and as a member of a team; ability to work collaboratively with and through others · Ability to conform to shifting priorities, demands, and timelines within a fast-paced environment · Strong business acumen and understanding of organizational issues and challenges · Strong organizational problem solving and root cause identification skills · Strong customer focus and excellence in relationship management with key partners
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DESIRED EXPERIENCE · Experience working in higher education, large medical center, or other large complex enterprise · Experience managing change in the context of an enterprise-wide system implementation / migration from a legacy system; understanding of project management approaches, tools and phases of the project lifecycle · Experience with process development and system analysis
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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