| Job Description: The IT Project Coordinator is responsible for the supporting the operational needs of the team, administering projects, and maintaining the team knowledge base. The position provides continuity across projects in monitoring consistency in use of standard processes, procedures, and general standards as well as providing an overall view of the portfolio of projects. Provides administrative support for campus engagement and OIT improvement activities. Duties include:
1.Operational Support – Processes project requests and communicates with requestors and sponsors. Ensures project requests are complete and clear. Creates and maintains Project Management team's internal and external documentation repositories, folder structures, and content. Maintains operational reports across the project management function, conducts measurements for project performance, and communicates with team to ensure resolution of discrepancies. Monitors and administers project closures for team. Administers the project management tool for team use and provides tool training to project team members to support project success. Represents functional areas in OIT core process and technology projects. 2.Project Management – Administers small, low complexity projects. Responsible for creation and maintenance of standard project management artifacts utilizing established processes and procedures. Develops and maintains a productive working relationship with business owners, project sponsors, vendors and key clients. Works with Service and Resource Managers to define and refine project scope. Negotiates conflicts and resolves issues that arise during this process. Provides work direction on assigned projects, including scheduling, assignment of work and review of project efforts. Monitors and maintains the project by identifying resource needs; performing quality reviews; and escalating scope, budget, quality, timeline issues appropriately. Contributes to the development of new quality metrics. Provides the team with constructive feedback as it pertains to project performance. 3.Knowledge Base – Manages knowledge base tool permissions and configuration experience for users. Maintains functional process inventories. Manages documentation template keys and revision cycles. 4.Other duties as assigned Minimum Qualifications: Bachelor's degree or equivalent combination of education and experience
1+ years of professional experience in project management, business analysis or related field
Basic understanding of fundamental concepts, practices and procedures and the ability to apply in varied situationsPreferred Qualifications: Experience facilitating meetings
Experience working in higher education
Experience using project management softwarePlanning Unit: Information Technology Department: Information and Technology Office Applicants may contact this person if they have questions about this position: Amanda Davis ([email protected]) Employment Type: full-time regular Advertised Salary: $45,000 to $52,000 depending on candidate’s experience and qualification. Employees also enjoy a generous benefits package including health benefits, paid time off, and education benefits for employees and qualified dependents. | 
