Account Supervisor

The Account Supervisor is responsible for the strategic relationship between the agency and clients by addressing client needs through direct contact and the utilization of agency resources. The Account Supervisor is the key, day-to-day agency representative for the client and maintains a highly responsive service orientation in all transactions.

Responsibilities of the position include, but are not limited to:

• Provide thought leadership in the area of client relations, team management and strategic creative marketing
• Develop, manage and supervise tactical plans and day-to-day project execution while managing client and agency expectations (timing, budgets, schedules, creative development, etc.)
• Manage regular client/agency status reports by communicating all pertinent project information
• Develop strategic and creative briefs and present materials internally and to the client
• Facilitate and manage account performance against key success metrics (ROI, revenue, etc.) 
• Conduct regular meetings with the account team and relevant members of other departments to discuss problems, opportunities, and work in progress
• Coordinate with internal teams and vendors to implement projects
• Monitor project progress, timelines and expenses
• Develop, train and oversee other junior Account Service positions.