The Manager, Sales Training and Development, Digital Medicine is responsible for ongoing training programs to enhance the Account Managers' ability to successfully perform their jobs. Assists in the development and delivery of training programs including concept design, materials development and implementation. Continually assesses the training and developmental needs of the Account Managers' to ensure and maintain the high quality of the sales force. Evaluates the effectiveness of the training programs. Works with and serves as a resource to Marketing, Medical and Sales Management to ensure consistency of training programs to product strategy. This position will primarily partner with the Digital Medicine team. Assists with other brands and special projects as needed. - Assumes role of primary trainer for Digital Medicine sales team including delivering current and future product training for supported brands, and all other topics covered in Basic and Advanced Training curriculum for the Digital Medicine sales team. - Trains Account Managers in product knowledge, marketplace competition, effective communication, basic to advanced selling and negotiation skills, business acumen, computer operations, administrative procedures, general medical terminology, managed care, and disease management. - Assists in the design, development, and implementation of training programs in a wide variety of formats including written and other media-based training. - Conducts Basic Training programs and National/POA meeting training sessions. - Creates follow-up programs for continuation of Account Manager development. - Works closely with Marketing and Field Leadership to plan for and develop programs that support the brand strategy. - Evaluates and recommends outside vendor training resources and programs. - Continually assesses the training and developmental needs of Account Managers through various methods including regularly scheduled field visits. - Assists with developing and implementing strategic training plans for new product launches. - Attends various sales, management and training programs for continued personal and professional growth. - Evaluates trainee performance and keeps Field Management informed of progress. - Facilitates and evaluates role-plays in various selling situations.
Required: - BS/BA Degree - 5+ years pharmaceutical sales experience or teaching/training experience - Ability to develop and facilitate training classes/workshops - High Comfort level and/or experience with technology and innovation - Excellent communication/presentation skills (both oral and written) - Demonstrated ability to work effectively both independently and collaboratively as part of a team - Proficiency with Microsoft Office software (e.g. Power Point, Word, Excel) - Excellent planning and organization skills - Knowledge of pharmaceutical, medical, technology and managed care environments
Preferred: - Master's/MBA - 2+ years Digital Medicine or CNS sales experience - Field Trainer, District Manager or other training experience Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.
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