Director IT Business Partner / Channel Strategy, Patient Support, and Market Access Technology
The Director, Channel Strategy, Patient Support, and Market Access Technology engages and partners with Commercial business leaders to understand business priorities and needs, and then translate them into technology solutions. The Director is responsible for the end-to-end process from engaging with business leaders to the implementation, operation, measurement, and continuous improvement of technology solutions and services.
Business Relationship Management: Establish trusted relationships with key stakeholders in Commercial business functions. Shape demand and requirements; challenge where appropriate.
Strategy and Thought Leadership: Plan and drive technology solutions that deliver Commercial business outcomes. Maintain technology roadmaps that align with Commercial business strategies. Develop business cases for large technology initiatives; evaluate and qualify opportunities.
Team Leadership: Oversee multiple delivery teams responsible for gathering detailed requirements, managing initiatives and developing the technology solutions. Develop the team.
Establish and Lead Governance: Build and maintain the project portfolio for assigned area. Lead technology governance processes, working with cross functional stakeholders to gain alignment. Drive prioritization of the backlog; shape and manage demand. Coordinate closely with the IT Portfolio and Project Management Office.
Financial Management and Oversight: Lead the development of annual budgets and periodic forecasts and re-plans. Own and maintain the IT budget for assigned area, including investments and expenses for assigned projects, platforms and services.
Subject Matter Expert and Innovation Leader: Serve as the SME for assigned area throughout the organization. Maintain awareness of industry trends. Identify opportunities for business process and technology improvements and value creation.
Vendor Management: Lead vendor and partner evaluation, selection, and management for assigned area, working with the IT Vendor Management team for assigned services and projects.
The candidate should have excellent communication skills and be politically and technically savvy. This Director role is the face of IT to our business clients in these important areas.
The candidate should have a track record of creating effective partnerships between business and IT. The director should have demonstrated experience developing IT Strategies and working with business partners to implement technology that helps in business transformation. The candidate must be a seasoned IT Professional with skills in leading cross-functional on-shore and off-shore teams, experience managing on-premise and web-based software products, and establishing governance frameworks to manage roadmaps. Experience in IT Product Development is a huge plus.
Qualifications and Requirements
Minimum 15 years' experience in large enterprise IT management, 4 in a leadership role
Minimum 7 years' experience working with Salesforce.com required
Experience with Service Cloud, Marketing Cloud, force.com, and Social Studio required
Experience managing vendors for projects and service delivery is required
Experience managing people is required
Experience working in a highly regulated industry preferred
Lean Sigma Certification and PMP preferred
Bachelor's degree is required, Degree in computer science, marketing, business administration or related discipline is preferred. MBA preferred
Must understand systems development lifecycle deployment methodologies including Agile.
Must have strong analytical and problem-solving skills.
Must have proficiency using Microsoft Office (Excel, Word, PowerPoint, Visio) at advanced level.
Ability to communicate effectively with all levels of the organization.
Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the technical teams.
Up to 10% travel is required based upon business needs.
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.
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At Otsuka, our people are passionate about developing and delivering original products as part of a global holistic commitment to better health and well-being. We have two core businesses dedicated to achieving our goals: a pharmaceutical business and a nutraceutical business. The pharmaceutical business develops and markets products for the diagnosis and treatment of disease in the following areas: central nervous system, oncology, gastroenterology, ophthalmology and cardiovascular. The nutraceutical business is dedicated to maintaining and improving health through the use of foods and beverages that provide extra health benefits in addition to their basic nutritional value. Since the beginning, nearly 100 years ago, the Otsuka family sought to develop products that stood out from the crowd, by traveling down the paths of discovery where others were less likely to tread.
We believe our culture and our people are the differentiators that empower us to produce breakthrough results. This is what makes us a big venture company that takes risks and focuses on unmet medical needs in order to develop new and better therapeutic compounds. We harness the extraordinary cr...eative and innovative abilities of our people to solve problems differently, and to persevere until they find answers. We are in this for the long-haul. Otsuka is a highly ethical company. We adhere to the highest standards in how we develop and deliver our products, and in how we treat our most valuable assets: Otsuka-people. We encourage them to follow their dreams, as turning dreams into reality is at the core of everything we do. It paves the way ahead to achieve our shared purpose: impacting on human health to help people live better lives.