Lead, grow and educate the organization on a Corporate Record Management program.
Directly manage and coach personnel in accordance with the Bank's policies and standards; responsibilities include interviewing, hiring, and training associates; appraising and developing performance; rewarding and disciplining associates; planning and structuring work within the team.
Manage, promote, and grow paper-to-digital records conversion operations.
Manage corporate risk related to record management.
Serve as liaison to all Lines of Business leaders to understand needs and partner with vendors, as applicable, to create and implement strategic cost effective plans and solutions for their areas.
Resolve issues in a timely and effective manner, including processing issues, personnel issues, and customer service issues to assure service excellence.
Remain current on record management concepts, trends, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution
Establish and manage controls for all line of business's record activities and needs.
Assist with vendor and system reviews, development, implementations, and conversions.
Develop and monitor departmental performance metrics and recommend solutions and process improvement initiatives to enhance operational efficiency and user experiences as well as manage risk and organizational documentation effectiveness.
Education & Training
Bachelor's degree in related field preferred.
Two years of management experience preferred.
Two years of experience in electronic and paper records management preferred.
Effective leadership and management skills
Strong communication, decision-making, and problem solving skills
Strong understanding of principles, practices, methods, and techniques for records and information management programs and policies.
Strong understanding of State and Federal regulations are record management.
Familiarity with digitization processes with traditional paper file creation, data collection, indexing, retrieval, storage, and destruction processes.
Maintain confidentiality of customer and Bank information.
Take independent action to develop new procedures and approaches to problems when necessary.
Focus on multiple priorities without degradation in the quality of work produced.
Create structure for complicated processes.
Develop and execute detailed action plans.
Set high standards for delivering outstanding customer service and processing throughput. Coach and mentor team members to deliver in accordance with those standards
EOE of Minorities/Females/Vets/Disability
Internal Number: RECOR02181
As of June 30, 2019, First Busey Corporation (Nasdaq: BUSE) was a $9.61 billion financial holding company headquartered in Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary with total assets of $7.66 billion as of June 30, 2019, is headquartered in Champaign, Illinois and has 44 banking centers serving Illinois, 13 banking centers in the St. Louis, Missouri metropolitan area, five banking centers serving southwest Florida and a banking center in Indianapolis, Indiana. Through the Busey Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $7.47 billion. Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc., which processes approximately 28 million transactions per year using online bill payment, lockbox processing and walk-in payments at its 4,000 agent locations in 43 states. More information about FirsTech, Inc. can be found at firstechpayments.com.
Busey Bank was named among Forbes' 2019 Best-In-State Banks—one of five in Illinois and 173 from across the country, equivalent to 2.8% of all banks. ...Best-In-State Banks are awarded for exceptional customer experiences as determined by a survey sample of 25,000+ banking customers who rated banks on trust, terms and conditions, branch services, digital services and financial advice.
TheBANK of Edwardsville, a wholly-owned bank subsidiary of the Company with total assets of $1.95 billion as of June 30, 2019, is headquartered in Edwardsville, Illinois and has 19 banking centers. Through TheBANK of Edwardsville Wealth Management division, the Company provides asset management, investment and fiduciary services to individuals, businesses and foundations. As of June 30, 2019, assets under care were approximately $1.50 billion.
For more information about us, visit busey.com and 4thebank.com.