Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,377 full-time undergraduates and 4,420 graduate and professional students. Ranked 37 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1 billion, and an endowment in excess of $2.2 billion.
The Admissions Assistant serves as the receptionist and is responsible for the processing of approximately 800 applicants per year and the supervision of graduate student and work-study student support in various areas, including the timely processing of applications and requests for admissions information and campus visits.
This position reports to Assistant Dean, Graduate Enrollment Management.
Within University: Graduate Admissions Staff--Daily--Communication/planning Graduate Assistants/Work-study--Daily--Supervision Faculty--Periodically--Information exchange STM Staff--Daily--Exchange of information and coordination of program reviews Deans--Daily--Planning Other University Staff--weekly--information exchange, coordination of student files Outside University: Applicants--Daily--Information requests Vendors--Monthly--Service/ordering of supplies/advertising
Admissions and Financial Aid Communications and Processing (80%) Manages day-to-day operations of Admissions Office Supervises office graduate assistant and work study students Provides customer service to prospective students through a number of channels, including responding to both electronic and telephone inquiries and providing follow-up communications Assists with correspondence for Assistant Dean and Assistant Director with applicants In collaboration with Assistant Director, Financial Aid and Academic Services, manages document coordination for incoming international students In collaboration with Assistant Director, Financial Aid and Academic Services, coordinates acceptance mailings (paper and electronic) Responsible for editing, testing, and creating initiatives for electronic Slate application during Cycle Prep and application periods. Serves as primary assistance for applicants who are experiencing technical difficulties. Updates Slate interface as necessary to orchestrate decision letters, campus visits, interviews, and expedited decision requests. Serves as one of two STM Slate Superusers and part of Slate user governance group. Manages document coordination of electronic applications and process supporting documents Oversees process of creating files for current students Manages and reconciles enrollment deposits Collects FERPA permission forms from incoming students
Recruitment Coordination (20%) Schedules and coordinates logistics for Accepted Student Days and other on-campus student visits Coordinates with Event Management and other vendors for on-campus events Assists with follow-up to admitted students Attends and assists at all on-campus recruitment and yield events Coordinates travel advances and reimbursement for Admissions staff and Accepted Student Days Some recruitment travel, when appropriate
Decision Making and Problem Solving This position requires responding to inquiries related to all STM graduate programs. The Admissions Assistant must be able to solve problems, answer questions, and refer applicants to appropriate resources on campus on an ongoing basis. Work independently and determine priorities daily, meeting deadlines Assign student employees projects appropriate to their learning/work styles which requires excellent management and decision making skills.
The Admissions Assistant is expected to: Maintain the highest level of customer service Maintain confidentiality, accuracy, and order in a position with a high frequency and volume of contact with the public Supervise student employees in a very busy, high traffic environment
Position Details: Department: 051200 - STM Administration Position: 00013532 - Admissions Assistant- School of Theology and Ministry Grade: 1ST
Full-Time Equivalent Hiring Range: $34,700 to $43,400; salary commensurate with relevant experience.
Superior customer service orientation and focus and the ability to work effectively independently as well as in a team environment Superior written and oral communication skills Ability to work with varying constituencies including faculty, staff, and students Excellent organizational skills, ability to multi-task, and attention to detail Familiarity with Boston College systems including UIS, FolderWave, and AEM is preferred Excellent computer skills (Excel, FileMaker Pro, Microsoft Word, Power Point) Ability to maintain data security and confidentiality of all data at all times Strong interpersonal skills and demonstrable problem solving skills Ability to hire, delegate, oversee, follow-up and supervise student employees (valuing diversity) Ability to create and maintain systems for efficient office management Ability to work with others under pressure in order to meet deadlines Ability to engage in discerning conversations with prospective and admitted students Ability to articulate the needs of today's Church and the ways graduate theological education can prepare students to respond.
*Bachelor's degree preferred *1-3 years increasingly responsible administrative experience, experience in higher education is preferred *Strong computer skills with proficiency in Microsoft office, which includes Word, Excel, FileMaker Pro and PowerPoint software *Knowledge of the university's systems preferred *Proficiency with database management * Superior customer service, written, and oral communication skills. * Strong attention to detail, the ability to multi-task, work independently, set deadlines, and work well under pressure. * An appreciation of and orientation to changing technologies, especially related to new digital and social media. *Ability to represent Boston College and the School of Theology and Ministry in an outgoing and professional manner at public events.
Evening and weekend work during the fall for prospective student events; evening and weekend work in the spring for accepted student events. Some travel, when appropriate.
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility;
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, and Dental Insurance
Low-Cost Life Insurance
Eligibility for both 401K and University Funded 403B Retirement Plans
?Boston College conducts background checks as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity .
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.