The University Relations Department at West Virginia University is seeking applications for a Technical Specialist - Multimedia Operations position.
In order to be successful in this position, the ideal candidate will:
Provide a broad range of technical support for daily operations, studio, field, and event productions. Some examples may include pre-recorded or 'live' studio productions; live, captioned, on-location, multi-camera webcasts; and large-scale video productions. (May Commencement, December Commencement, Campus Conversations, WVU News, State of the University Speeches, live studio interviews, and radio segments).
Download, install, and trouble-shoot licensed computer software that is related to the video and multimedia production industry such as: Adobe Premiere, After-Effects, Encoder, Audition, and Photoshop
Develops methodology, resolves conflicts, and coordinates with professional technologists, production staff, and end users as needed to successfully complete assignments.
Responsible for addressing hardware, software, procedural and other technical issues and concerns that are raised by Engineering and Production staff as well as guest users of the media server, non-linear editing systems and production related equipment. Responsible for staff training and development on use of new software, new and/or unique procedures, implementing hardware modifications, software upgrades, patches and system programming to facilitate solutions to complex problems.
Assist with management of a high capacity, high bandwidth (10GigE) digital media server, digital media archive, media asset management software, high bandwidth network infrastructure, routers, video and audio encoding and decoding hardware, RAID management, web server and system backup. Ingest, encode, file maintenance, database management, and content for a division-wide video-server and digital asset management system- ( currently is CatDV ).
Assist with installation, upgrades and maintenance of professional PC based non-linear edit systems including software and hardware.
Monitor data networks infrastructure, database servers, digital media server, digital asset management systems (currently is CatDV), SQL server and database, CatDV web server and FTP server.
Develop and maintain detailed records and documentation, including: maintenance/error/repair records, development/implementation/performance standards and schedules, system cost estimates and analysis, equipment and software maintenance contracts, etc. Prepares technical documentation.
Participate with management personnel in planning, directing and coordinating projects.
Other duties as assigned. Routine daily tasks that are associated with the media production environment.
Bachelor's degree in related field
2 years of technical experience that could be gained by working in a television, radio, multimedia, or video production environment.
2 years Computer Management - hardware and software troubleshooting procedures, for desktop support.
Good interpersonal skills with ability to interact with technical staff, managers, and end-users.
Ability to prepare technical documentation and justify approach used, resolve complex issues, explain and/or train staff on technical features of an application or process, and the ability to express technical information to non-technical users.
Ability to work and communicate in challenging situations.
Thorough knowledge and experience with technology integration and system development methodology.
Knowledge of the steps and their logical progression required to design and build a communications network employing multiple state-of-the-art communications technologies.
Demonstrated ability to reason logically and analyze and solve problems. Ability to define procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative recommendations.
Demonstrated ability to manage multiple tasks and prioritize as needed.
Demonstrated ability to take direction from peers, if directed, for the purpose of a project.
Initiative and motivation to request, accept, and complete tasks as required.
Demonstrated experience of delivering quality, user accepted, completed task(s) on time.
Ability to configure, operate, troubleshoot and repair equipment used in a professional video production and broadcast facility. Including video production switchers, analog and serial digital routing switchers, frame synchronizers, digital to analog converters, analog to digital converters, video and audio distribution amplifiers, video camera, camera control units, waveform monitors, vectorscopes, closed caption equipment, computer based lighting controllers, audio mixers, phone hybrids, intercom systems, audio and video patch panels, LCD display devices, character generators, Beta SP, DVC Pro, DVR, DVD and VHS video player/recorders, video projectors, video servers and non-linear editing systems.
Ability to install and terminate cables including BNC, XLR, RCA, 1/4 -inch Stereo/Mono, 1/8-inch Stereo/Mono, RJ45.
Knowledge of design, installation and implementation of infrastructure and equipment used in high bandwidth data networking, digital media storage on large scale servers, media asset management software.
Ability to manage and monitor network devices and processes such as switches, web servers, SQL servers, wireless access points, firewall, proxy server, web filtering, spam filtering, virus protection, email filtering, DNS/DHCP services and port configuring.
Working knowledge in configuring routers and switches and managing network traffic
Working knowledge of networking equipment including switches, routers, servers and patch bays.
Working knowledge of software including Windows 10, Windows 2000, Windows XP, Windows Vista, 2003 server, SQL server, anti-virus applications, network management/monitoring software, network firewall software, Visual Basic, Visual C+, Java Script, Adobe Acrobat Professional, Macromedia Flash, AMX Access.
Knowledge of media formats and signal distribution in a television, radio, or multimedia environment. Familiar with major digital video, audio and graphic formats, file types and technology. Streaming video, H.264, VGA, DVI, SDI, WMV, MFX, MP4, MOV, AVI, WAV, WMA, MP3, JPG, TIF, BMP, GIF
Familiar with commonly used video and audio codecs- and digital compression of video and audio.
Knowledge of the fundamental hardware and software that is typically-associated with a media production environment such as: video cameras, computer-based video production systems, sound mixers, microphones, videotape recorders.
Loading, transport, and set-up / tear-down of broadcast video production gear; computer-based video production systems; and sound mixing / distribution gear.
Knowledge of general office and professional video, audio, graphics, and playback software such as Word, Excel, Adobe Premier, Adobe Photoshop, Adobe After Effects, Adobe Audition, Adobe Media Encoder, Adobe Illustrator, Adobe Acrobat Professional, Adobe InDesign, Power Point, Microsoft Access, Microsoft Publisher, and VMix.
Valid Driver's License - For traveling to meetings and transporting media production gear.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at https://talentandculture.wvu.edu/
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Mar 31, 2020
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 202064
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.