Working closely with Senior IT Product Specialist, this role works with campus partners to roll out and manage innovative digital communications technologies and platforms. As the product owner, the Digital Product Senior Specialist establishes the business cases for new technologies, defines product requirements, and helps develop the scope of the service it will provide for University stakeholders. By establishing close relationships with key stakeholders and user bases, the Digital Product Senior Specialist constantly evaluates the state of these existing campus facing applications and platforms to ensure they are meeting stakeholder needs. As opportunities for technology improvements arise this role creates and executes the modernization plan. This includes establishing and managing project budgets as well as vendor management.
1) Partners with the IT Product Senior Specialist to manage a set of digital communications technologies to insure they meet campus needs. 2) Shapes the value proposition, identifies required feature sets, and develops the business case for new and existing digital products. 3) Leads these projects through implementation, staying engaged with stakeholders, gathering feedback, and providing user support. 4) Performs launches and post launch assessments/recommendations. 5) Becomes a platform expert and product champion for technologies like bulk email platforms, event calendaring systems, CRM tools, and enterprise CMS platforms. Â 6) Assists in planning and prioritization of product backlogs. 7) Communicates internally to provide deep understanding of the product objectives. 8) Co-manages project budgets to insure all objectives are covered within approved financial commitments.Â Â
1) Collaborate with and achieve actionable results through others. 2) Interact with all levels of the organization to conduct collaborative interactions for feature and user story refinement.
1) Five years of overall experience as a product owner of digital communications technologies or the enterprise software space. 2) Experience in project management within a technology or agency environment.Â 3) Experience identifying and procuring SaaS software solutions. 4) Experience with RFI and RFP procurement processes. 5) Experience in CRM implementations.
1) Project Management Certification.
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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