Schedule: 8:00 a.m. to 5:00 p.m. Works early morning, evening hours, and weekends as required.
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
The Specialist for the Manufacturing Extension Partnership ([email protected]), provides general administrative and clerical support for the [email protected] This role utilizes advanced office and multi-tasking skills as a member of the [email protected] and serves as the first point of contact for visitors and callers to the [email protected] This position provides daily support to the staff of the [email protected] in each functional area and assists with event planning, calendar management, information processing, and data collection. The incumbent will work closely with [email protected] staff as well as with clients, employers, faculty/instructors, and the Non-Credit Registration Office (NCRO), Business & Industry, Workforce Innovation and other institutional and community partners.
Performs various administrative, clerical, and record keeping functions. Manages calendars and provides clerical support to center director and staff. Processes departmental forms and ensures that appropriate forms are completed. Assists with data collection and evaluative activities. Enters instructor and participant information into appropriate database. Logs, documents, and maintains record of office volume and activity for reporting purposes.
Provides full range of support to staff, clients, and general public by responding to inquiries and requests for information and assistance in-person, via email, or by telephone. May assist non-credit students of diverse populations with information, including limited English speakers and at-risk students. Interprets complex information, making evaluative determinations and makes recommendations regarding services, programs, and procedures to students, colleagues, and the public. Makes recommendations to the MEP Senior Director concerning office operations, updates to the relevant procedure manual(s), and other items, as required.
Assists with client meetings and events sponsored by the [email protected] Schedules meetings, prepares documents, and assists in building meeting agendas. Makes room reservations and coordinates all meeting logistical details.
Assists with the collection, coordination, and set-up of instructional materials. Performs responsibilities associated with coordination of course/event delivery.
OTHER DUTIES AND RESPONSIBILITIES
Attends all required department meetings and training. Works early morning, evening hours, and weekends as required. Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and regularly stands and walks to provide functional coordination for a few work units. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.
Typical office environment. Regular exposure to moderate noise typical to manufacturing environments. Must travel to various Columbus State campuses and sites.
Knowledge, Skills, and Abilities:
Knowledge of: standard office procedures and practices; office administration; business English word usage, spelling, sentence structure, and punctuation; business and legal formats. Maintain current knowledge of best practices related to Hollings Manufacturing Extension Partnership (MEP) Program. Policies and procedures of Ohio Development Services Agency and CSCC. Safety training requirements.
Skill in: excellent verbal and written communication; organization; customer service; conflict resolution; general typing (35-55 wpm); application of job software including word processing and spreadsheets; proofreading standard business correspondence and other written documents; customer service; office organization; creating functional report formats; performing mathematical calculations including addition, subtraction, multiplication, decimals, percentages and fractions.
Ability to: develop and maintain effective working relationships with staff, faculty, clients, students, and general public; maintain confidential and sensitive information; use good judgement; perform complex tasks and prioritize multiple projects; effectively communicate information in oral and written forms; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College; effectively work with persons of varying cultures and diversity; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently.
High School Diploma or equivalency. One (1) years' experience in a detail-focused or related goal. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Internal Number: req2911_1583931070
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.