Will serve in a highly visible position as a Receptionist and Administrative Assistant for a busy research clinic as the first point of contact for participants. Must have the ability to work with diverse populations including those from marginalized and disadvantaged backgrounds, be punctual and able to work efficiently.
Receptionist duties include:
Answering the phone, greeting participants, scheduling participant visits and mailing participant letters across various studies.
Helping to ensure timely study visits for participants and study interviewers, and following Front Desk protocols, ensuring confidentiality is maintained.
Administrative duties include:
Ordering, receiving and distributing supplies.
Updating and maintaining Front Desk protocols. Sort/distribute mail and send out Courier mail (Fedex, UPS, etc).
May assist with typing correspondence.
Perform other duties as assigned that may be of a sensitive and confidential nature.
High School Diploma or GED required.
Two (2) years related experience required.
Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Special Knowledge, Skills, and Abilities:
Position requires good oral and written communication skills to communicate with range of individuals including study participants, research project Management and Study Investigators.
Position also requires an excellent ability to problem-solve, be professional, mature and sociable.
The candidate should have excellent attention to detail.
Ability to navigate a database programmed in Microsoft Access.
Work environment is a busy community-based research clinic.
Preferred candidate will have excellent interpersonal skills, able to work independently, and good customer service.
Classified title: Administrative Secretary
Working title: Administrative Secretary
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $15.26 – $21.00 (commensurate with experience)
Employee group: Casual / On-Call
Employee Status: Non-Exempt
Schedule: Monday-Friday - 8:30am-5:00pm (Varies) up to 27 hrs/week
Personnel area (School): BSPH – Bloomberg School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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