This position provides a mixture of direct-service to clients and supervision duties to full-time staff by supervising a team providing oversight and service quality assurance for Williams and Colbert class members transitioning out of nursing facilities. Responsible for understanding and disseminating to all teams: grant requirements, deliverables, and performance standards. Oversee the tracking and completion of all data management activities for class members. Review and oversee service plans, transition process, and all CMHC and other services for 18 months following an individual transitioning out of nursing facility. Provide program orientation, monitor staff documentation, complete payroll and lead team meetings. Must have a Master’s Degree, hold an Illinois license as an LPHA/LCPC/LCSW, and have a valid Illinois Driver’s License. Preferred 2 years of experience working with adults with serious mental illness and/or adults with other complex physical health and mobility needs, and 1 year of experience providing administrative and clinical supervision. Preferred knowledge of Olmstead Colbert and/or Williams Consent Decrees. Preferred experience in quality assurance and/or data management of grant requirements. Program Responsibilities - Oversee overall operations of quality assurance and data management team overseeing the Comprehensive Transition Program for Williams and Colbert Class members being transitioned out of nursing homes and SMHRF (Specialized Mental Health Rehabilitation Facilities)
- Responsible for understanding, disseminating, and monitoring grant requirements, deliverables, and performance standards
- Oversee the timely and complete tracking of all data and reporting to IDHS
- Ensure the provision of high quality care that integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, spiritual, community-integration, and housing needs
- Communicate clearly with interdisciplinary team, Class Member, supports and providers to ensure working together on service goals
- Ensure accurate identification and timely submission of all incident reports
- Oversee the team’s submission of timely and accurate reports, data, and expenditures
- Complete daily data reporting, weekly, monthly, and quarterly reports with timely submission to DHS/DMH, as needed
- Monitor program staffing needs and participate in hiring and orientation of new staff
- Coordinate with Manager of Assessment and Transition to ensure accurate data collection and reporting
- Provide clinical and administrative supervision of employees and complete performance evaluations building on strengths and identifying ongoing growth/training needs
- Ensure that all clinical activities performed by the team are compliant with standards, policies and procedures of the organization
Individual Responsibilities - Meet regularly with Class Members at assigned nursing facilities and their homes post-transition in Chicagoland, focusing on Northwest Suburbs
- Participate in clinical/administrative supervision; seek individual consultation when needed
- Meet and exceed individual productivity expectation
- Complete all clinical documentation and required reports in an accurate and timely manner
- Interpret and communicate, at the service delivery level, Center policies and procedures
- Participate in orientations, all staff trainings, and training and development seminars
- Submit, in a timely and accurate fashion, schedules timesheets, mileage and other reports required by the Center’s policies and procedures
Core Competencies - Organizational and computer entry skills
- Effective engagement and motivational interviewing skills
- Effective client oriented communication style and skills
- Demonstrated ability to function independently
- Effectively assess mental health, substance use, physical health, and mobility needs and develop client driven treatment and service plans
- Effectively demonstrate initial and continued medical necessity for all care provided
- Ability to successfully work as a member of a multidisciplinary team
- Ability to provide an array of clinical and concrete services, coordination, planning and transition and discharge planning
- Working knowledge of community resources and services
- Demonstrate the ability to consistently meet compliance requirements
Special Competencies - Demonstrate understanding of chronic mental and physical health illnesses frequently experienced by those in nursing facilities
- Demonstrate leadership and accountability in taking initiative and manage all aspects of transition, including being able to navigate changes at the system or individual level and advocate for Class Members and resolve conflicts
- Skill in the use of motivational interviewing, harm reduction, and engaging clients in self-directed care
- Ability to provide and supervise others in providing clinical services
- Ability to work cooperatively and provide leadership as a member of a multidisciplinary team
- Ability to select, retain and evaluate staff and provide coverage of functions
- Knowledge of Colbert and Williams Consent Decrees
- Demonstrate ability to understand and meet grant deliverables and requirements
- Provide clinical and quality assurance supervision of staff
Work Environment - While performing the duties of this job, the employee regularly works in an office setting and frequently uses standard office equipment.
- The employee is required to travel by automobile to and from Mt. Prospect, and Elk Grove office locations on a weekly basis, as well as daily client visits in nursing home facilities and client homes and SMHRF in the Chicagoland area
- Treatment services are delivered at flexible times that meet clients’ needs and in settings that offer the best potential for positive outcomes, that may include some evenings and/or Saturdays
- In supporting clients to live independently, employee may be exposed to varying home conditions
- While conducting external KYC business or traveling between sites, the employee may be exposed to fumes or airborne particles as well as changing weather and road conditions.
Schedule - Full-time, Salary, Exempt, 37.5 hours per week.
- Ability to work a schedule in response to the needs of the target population (occasional evening and/or Saturdays)
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