Bachelor's degree and 1 year of related experience.
Experience with programming languages such as APEX, AmpScript, Java, Python or PHP and relational database systems or relational object models and an understanding of how to access data, including a solid knowledge of SQL Experience solving problems, applying critical thinking skills to produce creative and efficient solutions Experience that demonstrates business process design and/or redesign Experience that demonstrates advanced planning, organization and project management skills Demonstrated experience working with clients at all points of the computer literacy spectrum User-level experience of a Customer Relationship Management (CRM) system, ERP, student information system, or other sales/territory management software, with a preference of experience with Salesforce and/or Marketing Cloud
Reporting through the Office of the Provost, the Office of Admissions fulfills Iowa StateUniversityâs land grant mission by attracting, recruiting, orienting, and enrolling a diverse group of new undergraduate students to meet the universityâs enrollment targets. The Salesforce CRM Developer will be an integral member of the newly established Centralized Salesforce Team. TheSalesforce CRM Developer will workin close collaboration with a well-developed admissions systems team to implement technical aspects of the enterprise Salesforce instance at Iowa State University. Tasks may include development of all sides of integrations, the creation of APIs and web services, and the creation of other applications and software tied to Salesforce and data exchanges to serve the needs of the university. Tasks will also include designing business process and infrastructure, technical configuration of the system, and design of the underlying data structure. This position will work with campus technology professionals from every area of the university on business process and structure, with focus on undergraduate and graduate recruitment. This position will work closely with a motivated, skilled team of admissions professionals in a highly innovative environment. This position also requires close collaboration with Iowa Stateâs technology teams.
The ideal candidate will be technically-minded with the ability to work in collaboration with campus technology professionals. The candidate must be detail-oriented, an effective collaborator and innovator, must enjoy solving communication and outreach problems with technology, and be able to maintain composure and a good sense of humor under regular tight deadlines and occasional high-stress projects. This position is a unique opportunity to expand the CRM to the enterprise, ensuring all stakeholders are heard and needs are represented, in an office that is professionally supportive and values innovation.
The successful candidate will be a motivated self-starter and have the ability to work both independently and collaboratively in a team-based environment. The candidate will also be versatile, with the ability to balance a variety of projects and prioritize short and long term goals, while meeting various deadlines. Strong, effective written and oral communication and interpersonal skills are essential to communicate with a wide variety of internal and external constituents.
All staff members are expected to interact collegially and maintain the highest standards of integrity and ethics. This incumbent must be willing to travel occasionally, and have the ability to work early mornings, late evenings, weekend hours and extended hours as necessary throughout the year.This position will also support the broader mission of the Office of Admissions by assisting with general recruitment, including, but not limited to, answering student inquiries by phone, email, and in person, and assisting with student visit days. In addition, assistance will be required at events hosted by New Student Programs, such as orientation days and Destination Iowa State activities.
Number of Months Employed Per Year:
12 Month Work Period
Pay Rate Type:
To apply for this position, please click on âApplyâ and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact Information for Three References
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Original Posting Date:
March 11, 2020
Posting Close Time:
This posting will close at 12:00 AM on the date listed below. The posting will no longer be available to apply to after 11:59 PM the day prior.
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.