The Assistant Registrar is an integral member of the Office of the University Registrar and is responsible for performing complex duties which require in-depth knowledge of academic policies, procedures, and systems. The Assistant Registrar will be responsible for providing enrollment support and related services to students, faculty, and staff in Duquesne University’s new College of Osteopathic Medicine (COM). The Assistant Registrar will also work to support all campus users of the Banner Student Records system and will assist the Associate Registrar with systems support.
DUTIES AND RESPONSIBILITIES:
Serves as the Office of the University Registrar liaison to COM and will support the College in its enrollment, academic services, and academic systems areas. This includes but is not limited to maintenance of course information, classroom scheduling, registration, and clearance for degrees.
Manages the Banner Student System for COM by maintaining setup tables, running system jobs, and maintaining a production schedule.
Assists Banner teams with upgrades, patches, fixes and related testing, working with system users to ensure integration.
Prepares and maintains end-user documentation for the campus-wide Banner Student Records System and delivers Banner end-user training.
Supports campus users of the Banner Student Records System by trouble-shooting questions, issues, and responding to Help Desk tickets.
Provides support in the implementation of new systems to ensure efficiencies with academic system use within the Office of the University Registrar.
Performs other related duties as assigned.
Bachelor’s degree from an institution accredited by the U.S. Department of Education.
Experience working in higher education; demonstrated track record of flexibility and effective collaboration with faculty, staff and campus community members.
Knowledge of the policies and procedures utilized to enroll and graduate medical college students.
Experience with the Banner Student System.
Knowledge of data reporting software (such as Cognos).
Knowledge of FERPA regarding the confidentiality and security of student data.
Knowledge of state and federal higher education regulations.
Experience supporting student information systems while in a Registrar’s Office or closely aligned office.
Project management and training experience.
Alternately, the successful candidate will possess any equivalent combination or training and experience which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to the following:
Working knowledge of or ability to quickly learn University infrastructure as well as the ability to understand and articulate Office of the University Registrar processes, policies, procedures, deadlines, and rules and regulations.
Ability to perform Office of the University Registrar functions with accuracy and efficiency, sound judgment, and professional integrity.
Strong problem-solving and analytical skills with acute attention to detail.
Excellent communication and interpersonal skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Excellent organizational and time-management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Ability to quickly learn new computer applications. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet, as well as online calendaring and email.
Ability to work in a self-directed manner as well as collaboratively in a team-oriented mode in support of Office of the University Registrar constituents.
Strong communication (written and oral) skills.
Strong organizational, administrative and interpersonal skills.
Self-motivated and able to work independently on complex tasks involving technology and data.
Ability to set priorities and meet deadlines.
Proficiency in learning and utilizing software and desktop applications as well as standard office technologies.
Ability to establish and maintain effective working relationships with the University Community.
Sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Interested candidates should submit a cover letter, resume, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.