Primarily responsible for successful completion of moves, furniture installation and reconfigurations, and small renovation projects.
Characteristics of responsible projects: Complexity: Medium Risk: Medium Duration: Midterm (weeks to months) Value: Typically < $2 Million USD
ESSENTIAL DUTIES AND RESPONSIBILITIES
Plans, schedules, and manages relocation projects. Moves can vary from small (25-30 people) to large (150+) in scale. Many projects support the project management group.
Develops move schedule and assures that move services are delivered in a timely and professional manner
Manages all activities of the relocation, including pre-move planning, move implementation, and post-move activities. This includes scheduling of freight elevators, loading docks, movers, furniture installers, CAD updates, carpenters, cleaners, corporate artwork moves, mail zone changes, tel-data, wire management and electrical.
Maintains a 4.5 Survey or above per KPI
Prepares for and conducts relocation meeting(s) with the project team and business partners as necessary. Take and distribute meeting minutes as appropriate.
Communicate regularly with client to keep them informed of project progress
Works with Workstyle Innovations Team (WIT) and Regional Occupancy Planning group in the development of programming information and relocation documents.
Develop and maintain a focused set of relationships across assigned business partners in order to increase business unit knowledge
Responsible for relocation budget and related reporting activities, including RFPs, PO generation, invoice payment and project close out.
Be a resource for the Project Coordinator when determining whether or not to approve a move, as needed
Responsible for monthly billing audits and eSpace accuracy
Maintains 90% accuracy or above per KPI
Seeks methods to enhance the relocation process.
Resolves any conflict and escalates relevant issues to WIT/Planning as appropriate.
Furniture reconfigurations and new floor build outs and decommissioning
Manages the planning, installation and scheduling of all new furniture build outs and furniture reconfigurations with project team members.
Manages the removal (decommission) of furniture on a floor including product knock down, product inventory, scheduling return product to scrapping company or to furniture warehouse.
Participates as a team member in project meetings.
Responsible for project budget related to furniture activities, including RFPs, PO generation, approval of invoices and project close out.
Responsible for the coordination with the client furniture warehouse for all in bound and out bound furniture requirements and furniture deliveries direct to site.
Procures all furniture and installation services for related projects.
Develop and maintain a focused set of relationships with furniture vendors in order to procure quotes/information in a timely fashion and also increase furniture knowledge.
Work directly with vendors on quality control and delivery of consistent products
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.
Manages 3rd party project delivery resources/team. Responsible for identifying training needs, tracking performance, coaching, and motivating team members.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Be well organized, detail oriented, efficient
Excellent customer service skills
Strong interpersonal and communications skills; verbal and written in order to interface with clients, customers, co-workers and management. Be able to direct vendors.
Must be willing to work after hours and weekends managing move
Ability to work without supervision, self-motivated, proactive
Ability to handle varied tasks for multiple individuals
Willing to work extended hours if needed
Strong ability to solve problems and work well under pressure
Must be well groomed, professional and neat in appearance
Must have a reliable transportation
Strong organizational skills, attention to detail and follow through
Excellent customer service and relationship building skills.
Excellent written and oral communication skills.
Have the ability to effectively and professionally communicate with people of various levels within an organization.
Some travel may be required
Strategic thinker with the ability to think outside the box
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum four years of related experience and/or training.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand architectural drawings. Knowledge in MS Project, leases, contracts, and construction practices.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 20007738
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.